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Simple Design Strategies for Improving Constituent Experiences With State and Local Agencies

GovLoop

So whether you’re designing workflows, developing applications, directly serving constituents or managing agency teams, you can improve citizen experiences by strengthening the Entice and Extend phases. Run “banner-ad” campaigns on your website to drive uptake. This article first appeared March 22, 2022.

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November 2022 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. What’s New in Microsoft Teams | October 2022. Updated October 6, 2022: We have updated the rollout timeline below.

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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. Constituents don’t have to pay transportation costs to commute to a meeting, and there are fewer custodial and security expenses when meetings are fully virtual.

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Social Media Gives an Oklahoma Agency Its Voice

GovLoop

In lieu of the dry language so typical of government communications, the agency uses Twitter, Facebook, TikTok and Instagram to reach constituents through a mix of quirky humor, fun facts, and attractive photos and videos. The agency’s social media campaign has helped humanize the organization and build trust. “We

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Supply Skepticism Revisited: What New Research Shows About the Impact of Supply on Affordability

The Stoop (NYU Furman Center)

But as concerns about gentrification and displacement in urban areas have become more widespread, supply skepticism has expanded from the traditional anti-development constituencies to renters and social advocates fighting for equitable neighborhood planning. “You have to have clear targets and you have to have a strategy.”

Housing 113
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Summit County (Utah) Community Planning Lab as an example of civic engagement and best practice technical assistance

Rebuilding Place in Urban Space

Unlike DC's "constituency service" programs by Councilmembers and the Mayor's Office, these initiatives are designed to support DIY self-help efforts driven independently of elected officials. At the end of the 2022 to 2023 fiscal year, the MacArthur Park Neighborhood Council had to give more than $16,000 in unspent funds back to the city.