GovLoop
JULY 27, 2023
The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages. Still, 50% of transactions were completed in less than 15 minutes, according to the bureau’s 2021 annual report (the most recent report available). Residents have noticed.
Google Public Sector
JUNE 15, 2022
By modernizing their technology infrastructure, KYTC can more easily support their goal of providing real-time monitoring and insights into road conditions to support its constituents. Winner: Oklahoma Office of Management and Enterprise Services (OMES).
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GovLoop
AUGUST 21, 2023
Consider this: Within two years of making CX a top priority, the Veterans Affairs Department in 2020 saw veteran trust in VA health care hit more than 90% for the first time. The 2021 EO on CX calls out chat as a way for customers to get information they need themselves. Specifically, VA used 5.7
Government Technology Insider
JANUARY 26, 2023
Launched in 2020, the CDC’s Data Modernization Initiative (DMI) aims to enhance operations for the future of healthcare administration and delivery. Also steering the future of information security is the 2021 Executive Order on Improving the Nation’s Cybersecurity and the roadmap to achieve zero trust the HHS is creating as a result.
AWS Public Sector Blog
APRIL 27, 2023
Establish an AWS foundation In 2020, the Georgia DHS began to plan and consolidate environments and selected AMS from AWS to provide the necessary cloud framework for migration. During 2021 through 2022 they migrated the Integrated Eligibility system, called Gateway, document imaging system (DIS), and the Child Welfare System (SHINES).
AWS Public Sector Blog
SEPTEMBER 20, 2022
In 2021, Democracy Works continued to make an impact and sent 23.3 Since the 2020 election, over half of the states in the US have changed election laws. Voterly , from Vidaloop , is a modern-day voter app powered by AWS that answers questions constituents might have leading up to Election Day, like: Am I still registered?,
AWS Public Sector Blog
NOVEMBER 22, 2022
The open source app IO was launched in early 2020 by PagoPA , a state-owned company created to spread digital services in Italy, to overturn this paradigm by putting simple and user-centered public services into the citizens’ pockets. EU Digital COVID Certificate, with more than 245 million certificates obtained through IO since June 2021.
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