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2021 Spotlight: The U.S. Cities with the Most Satisfied Residents

zencity

When we think about resident feedback, oftentimes negative feedback comes to mind: complaints about sanitation, unhappiness with police-community relations, or the mishandling of public communications. As 2021 comes to a close, we took a look at which cities have the most satisfied residents, and at what makes those cities so great.

2021 52
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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages. Still, 50% of transactions were completed in less than 15 minutes, according to the bureau’s 2021 annual report (the most recent report available). Residents have noticed.

2021 98
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Ep. 37 - The Biggest Trends in Procurement in 2021 So Far w/ Jason Soza, CPPO, CSSBB

Decisions That Matter

Active in national procurement organizations, Soza was elected by his peers in 2018 as President of the National Association of State Procurement Officials (NASPO). Active in national procurement organizations, Soza was elected by his peers in 2018 as President of the National Association of State Procurement Officials (NASPO).

2021 40
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Ep. 37 - The Biggest Trends in Procurement in 2021 So Far w/ Jason Soza, CPPO, CSSBB

Decisions That Matter

Active in national procurement organizations, Soza was elected by his peers in 2018 as President of the National Association of State Procurement Officials (NASPO). Active in national procurement organizations, Soza was elected by his peers in 2018 as President of the National Association of State Procurement Officials (NASPO).

2021 40
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Managing Emergencies: The Challenges of the Future

Disaster Planning and Emergency Management

Welcome to the 'riskscape' On one day in July 2021 fires devastated large areas of Sardinia, flooding occurred for the second time in two weeks in London and I received a message from research colleagues in Germany that read "the institute was quite destroyed and many colleagues have suffered tremendous damage to their houses."

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What is the competitive advantage for the post-covid city? Doubling down on place values

Rebuilding Place in Urban Space

Districts are adept at outbound communications but have struggled to manage inbound messages as communications channels expanded beyond phone calls and mail to include texts and emails that can be sent around the clock, the report said.

2016 52
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FIRST AMENDMENT/PUBLIC HEALTH: Freedom of Religion During the COVID-19 Pandemic

NLRG (National Legal Research Group)

As long ago noted by the Supreme Court, "[t]he right to practice religion freely does not include liberty to expose the community. 2561, 2562 (2018). The extent of the states' police power is currently being tested amid the COVID-19 pandemic, and one such legal battleground involves the freedom of religious practice. First Amendment.