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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

In 2019, the average visit time was 13 minutes, 4 seconds. In 2018, the bureau made a big training push, updating curricula and ensuring that all employees received training in their first two weeks on the job, according to the BMV’s 2018 annual report.

2021 98
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Corrections Podcast Series

iGrantWriters

In 2018, National Public Radio reported that over 7 million unique users downloaded their podcasts each week. Edison Research and Triton Digital reported that nearly a quarter of Americans in 2019 over the age of 12 listened to a podcast in the past week.

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Developing and Implementing Property Remediation Strategies in Urban and Rural Communities in the Lehigh Valley: A Case Study of Bethlehem and Northampton County, Pennsylvania

Center for Community Progress

Click here to download the full chapter and read more insights on tackling vacancy and abandonment from the nation’s leading experts. Reinvestment Fund conducted Market Value Analyses for the City of Bethlehem (2018) and Northampton County (2019) to support data-driven blight prevention and remediation plans.

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Defining Data Equity

GovLoop

Risk factor group data from Community Resilience Estimates (CRE), which use 2019 ACS microdata and population estimates to measure individuals’ and households’ ability to handle the external impacts of a disaster. MCE users can explore by zooming and panning the map and clicking on a state, county or census tract.

2019 52
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CRA Podcast Episodes

CRA Today

Theodore joined First Western in April of 2019 as Director of Marketing. In 2018, the Wells Fargo Foundation donated $444 million to accelerate economic opportunity and success in underserved communities with a strategic focus on housing affordability, small business growth, and financial health. Ken Thomas Ph.D. LinkedIn [link].

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April 2023 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

Microsoft 365 Government Adoption Resources Empowering US public sector organizations to transition to Microsoft 365 Release News SharePoint Online SharePoint Server 2019 and SharePoint Designer workflows are now supported on SharePoint Migration Tool (SPMT 4.1) will require users to do number matching after May 2023.

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December 2022 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

MC420059 — (Updated) Custom Download Location for Files in Teams. Currently all file downloads from Microsoft Teams go to the Downloads folder. Additionally, there is a toggle, which if enabled, will prompt the user to select the location for each download. Microsoft 365 Roadmap ID 94719. Thank you for your patience.