GovLoop

JULY 27, 2023

When Mitch Daniels took office as Indiana’s Governor in 2005, one of the top items on his agenda was reforming the Bureau of Motor Vehicles (BMV). When Justin Davis joined the BMV in 2017 as Contact Center Director, the employee attrition rate there was almost 200% per year, while customer satisfaction ratings were sinking.

2021 98

2021 Magazine Constituents 2018 98

Rebuilding Place in Urban Space

MARCH 3, 2024

One of my earliest pieces " Town-City branding or "We are all destination managers now" " (2005) was later expanded into the concept of a city's elected officials and stakeholders are its brand managers in commercial district revitalization framework plans I wrote in 2008 for Cambridge, Maryland, and Brunswick, Georgia.

Elected Officials 52

Elected Officials Public Safety Management Housing 52

Rebuilding Place in Urban Space

OCTOBER 12, 2022

It's an old rail corridor that was acquired by the Utah Transit Authority (" From rails to trails ," Deseret News , 2005) and is a joint project with the communities it passes through. Here and there were creeks, including Farmington Creek in Farmington, which did have an interpretation sign (the only one I saw).

Transportation 52

Transportation Advocacy Sustainability Coordinator 52

The Stoop (NYU Furman Center)

MARCH 10, 2023

The average guarantee fee (G-fee) of Freddie Mac and Fannie Mae, the two government-sponsored enterprises (GSEs), who currently finance about half of the nearly $13 trillion of outstanding first-lien single-family mortgages in the country, 1 is among the most closely-watched numbers by housing finance policymakers and the mortgage lending industry.

2008 52

2008 2014 2019 Press Release 52