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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

When Mitch Daniels took office as Indiana’s Governor in 2005, one of the top items on his agenda was reforming the Bureau of Motor Vehicles (BMV). percent” in 2008, according to a study by the Sagamore Institute. In fact, the effort was led by a former sporting goods executive, who put together a customer service management team.

2021 98
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Covid-19: Elements of a Scenario

Disaster Planning and Emergency Management

It is now more than ten years since there was a general push to induce countries to plan for pandemics (WHO 2005). US Homeland Security Council 2005, UK Government 2008), while in others it did not. are crises which have to be managed simultaneously at several levels, from international to local. UK Government 2008.

2005 52
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Desperate times sometimes lead to a more marketing-oriented guise: WMATA/Metrorail | Bonus: WMATA's financial crisis

Rebuilding Place in Urban Space

Now a goodly amount of that is encapsulated in " Branding's (NOT) all you need for transit " (2018), but old pieces like " Making Transit Sexy " (2005), make the point too, less sophisticatedly. Second, during the 2008 crash, I got an email from an activist in response to all the budget and service cuts faced by transit systems.

2008 52
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Towards a Taxonomy of Disasters

Disaster Planning and Emergency Management

Tierney (2008) provided a functional semantic classification of the size of extreme events (revised by Alexander 2016, p. ) For example, business continuity management has a slightly different set of priorities which induces it to change the emphasis among triggering factors (Elliott et al. Field 2018). Caffrey 2005.

2010 52
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Current GSE Guarantee Fees Are Too Low to Be Consistent with Regulatory Capital: Does This Mean a Large Increase Is Coming?

The Stoop (NYU Furman Center)

In the years immediately following conservatorship (which began in September 2008), the FHFA increasingly took over setting the average G-fee. This all ended in 2008, when even the most ardent GSE defenders in Congress went quiet as the two companies collapsed into conservatorship.

2008 52