Remove customer-experience-cx-in-government
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Improving the customer experience for high-traffic public services: An architecture guidance

AWS Public Sector Blog

Improving the customer experience (CX) has emerged as an imperative for government agencies following the 2021 Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government. Watch now: Learn how AWS powers government transformation.

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Build population health systems to enhance healthcare customer experiences on AWS

AWS Public Sector Blog

In this blog post, we dive deep on architecture guidance that enables healthcare providers to improve patient care. Learn how Amazon Web Services (AWS) supports both population health and public health organizations to improve customer experience (CX) and Service Delivery across multiple domains.

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How to improve government customer experience by building a modern serverless web application in AWS GovCloud (US)

AWS Public Sector Blog

Whether filing taxes, applying for student financial aid, seeking healthcare coverage, or receiving disaster support, customers are increasingly using internet-based web applications as the primary method of interaction with the federal government. For a positive customer experience, web applications need to be highly responsive.