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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages. When Justin Davis joined the BMV in 2017 as Contact Center Director, the employee attrition rate there was almost 200% per year, while customer satisfaction ratings were sinking.

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CRA Podcast Episodes

CRA Today

Emily joined First Western in June of 2017 and currently serves as CRA Analyst. Click here to access a free download “30 Creative Ways Beyond Forbearance and Forgiveness Programs to Support COVID Recovery “ [link]. Emily Gardner, Senior CRA Analyst. purpose funds formed by CDFIs for rapid response to small business.

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Improve road safety by analyzing traffic patterns with no-code ML using Amazon SageMaker Canvas

AWS Public Sector Blog

Download the transportation dataset to your local machine. This dataset is collected from Addis Ababa (Ethiopia) Sub city police departments for research work and was prepared from manual records of road traffic accidents from 2017 to 2020. Access to an Amazon SageMaker Canvas subscription.