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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

“I used to say that people went to an Indiana Bureau of Motor Vehicles office with a box lunch and a copy of ‘War and Peace’ and hoped not to finish both of them before somebody noticed they were there,” Daniels said in a 2015 interview with Reason magazine. In 2019, the average visit time was 13 minutes, 4 seconds.

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Florida's Brightline passenger rail as an opportunity to rearticulate and extend transit service in cities like Orlando

Rebuilding Place in Urban Space

I know that Miami is served by bus, a heavy rail system that was burdened by a poor system design that didn't focus on stoking ridership, an intra-district downtown transit service called Metromover (" Making the case for intra-city vs. inter-city transit planning ," 2011, " Brief follow up to intra-district transit proposal for Tysons: Toyama City (..)

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Times Square Alliance Streetwatch program for reporting problems in the public space

Rebuilding Place in Urban Space

The whole concept of "broken windows theory" (" Broken Windows: The Police and Neighborhood Safety ," Atlantic Magazine , 1982) is based on the findings that high quality maintenance in public spaces reduces the likelihood of disorder. Times Square in 2017. Maintenance of public spaces is a key element of public safety.

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Brightline West should also be used to transform public transit service in Las Vegas

Rebuilding Place in Urban Space

Las Vegas has a bus-based transit system (" Las Vegas RTC: Where Image is Important ," Mass Transit Magazine ). RTC Southern Nevada is the public transit agency in the Las Vegas Valley.