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The Future Is Customer-Centered

GovLoop

Agencies had their rules, and constituents had to navigate them to get the services they needed. But in 2015, VA set up the Veterans Experience Office to begin to address the way veterans’ needs were met. In 2018, the Office of Management and Budget made VA a lead agency partner to pilot improving CX across the federal government.

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What Should You Be Doing: Fundraising or Pursuing Grant Money?

Peak Proposals

you have three primary options for raising funds: 1) you can solicit donations from individuals, 2) you can submit proposals to foundations and government agencies to receive grant funding, or 3) you can hold fundraising campaigns and community events to collect donations. This is not the case.

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30 November 2017 | Rethinking the Government-Nonprofit Partnership: Who’s Funding Whom?, by Kelly LeRoux

PMRA (Public Management Research Association)

To many scholars in the field of public administration and public management, the study of nonprofit organizations is viewed as a narrow niche, a handful of people working at the margins of the field on topics that largely sit outside of mainstream concerns for public managers.