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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

“I used to say that people went to an Indiana Bureau of Motor Vehicles office with a box lunch and a copy of ‘War and Peace’ and hoped not to finish both of them before somebody noticed they were there,” Daniels said in a 2015 interview with Reason magazine. In 2021, the program exceeded 850,000, according to the 2021 annual report.

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Free public sector data with no-code platforms in 2023

Open Access Government - Technology News

Inevitably, siloed cultures lead to a disjointed workforce, competing or misaligned goals, poor decision-making, and, ultimately, worsening productivity which must be every organisation’s priority in 2023. How can organisations democratise data and innovation across the organisation, and improve productivity in 2023?

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Transit safety and security: Broken Windows theory and reality | and the state of transit safety today

Rebuilding Place in Urban Space

William Bratton, the former police commissioner for New York City, is attributed as the leading proponent of the "Broken Windows" theory of policing (" Broken Windows: The police and neighborhood safety ," Atlantic Magazine ) which posits that visible disorder in communities--vacant windows, abandoned buildings and cars, litter etc.--left