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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

“I used to say that people went to an Indiana Bureau of Motor Vehicles office with a box lunch and a copy of ‘War and Peace’ and hoped not to finish both of them before somebody noticed they were there,” Daniels said in a 2015 interview with Reason magazine. In 2019, the average visit time was 13 minutes, 4 seconds.

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Q&A: In Florida, JTA CEO Nathaniel Ford Champions Public Transit

State Tech Magazine

Since 2012, Ford — whom the American Public Transportation Association selected as Outstanding Public Transportation Manager in 2020 and President Barack Obama named a White House Champion of Change in 2015 — has served as the Jacksonville Transportation…

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Florida's Brightline passenger rail as an opportunity to rearticulate and extend transit service in cities like Orlando

Rebuilding Place in Urban Space

They are looking to improve transit but haven't had a lot of success--failed tax referenda in 2020 and 2022 with another possible attempt for 2024, and there is back-biting (" Mayor Demings wary of Universal’s SunRail expansion plan, cites ‘lack of transparency’ ," Mass Transit Magazine ).

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It's not the age of the housing stock, but the ability of property owners to maintain it: Disinvestment in Pittsburgh

Rebuilding Place in Urban Space

They gave one of best ever community tours I've been on at a conference (" Artists bring flourish to Penn Avenue ," Pittsburgh Post-Gazette , " A Transformed Penn Avenue ," Pittsburgh Magazine , Vacancy to Vitality in Pittsburgh’s East End: Penn Avenue Arts Initiative , case study, Metris Arts Consulting ).

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Gaps in Parks Master Planning, Part Six | Art(s) in the Park(s) as a comprehensive program

Rebuilding Place in Urban Space

Plein Air for the Park is a fundraiser for Grand Teton National Park, where professional artists paint a park scene, and the paintings are sold (" Plein Air in Grand Teton National Park ," Homestead Magazine ). There is the related issue of presenting art in spaces of controversy (" Harsh is truth ," National Parks Magazine ).

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Gaps in Parks Master Planning, Part Six | Art(s) in the Park(s) as a comprehensive program

Rebuilding Place in Urban Space

Plein Air for the Park is a fundraiser for Grand Teton National Park, where professional artists paint a park scene, and the paintings are sold (" Plein Air in Grand Teton National Park ," Homestead Magazine ). There is the related issue of presenting art in spaces of controversy (" Harsh is truth ," National Parks Magazine ).