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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

“I used to say that people went to an Indiana Bureau of Motor Vehicles office with a box lunch and a copy of ‘War and Peace’ and hoped not to finish both of them before somebody noticed they were there,” Daniels said in a 2015 interview with Reason magazine. In 2019, the average visit time was 13 minutes, 4 seconds.

2021 98
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How Railroads Mitigate Cyberthreats Against Their Networks

State Tech Magazine

This was the thought experiment conceived by Project Honeytrain, which was created in 2015 by European security experts to analyze how cybercriminals would gain access to a Potemkin railroad created wholly online. What if hackers attacked a rail company 2,745,267 times in just six weeks?

2015 108
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FITARA Scorecards Spur Agencies to Faster, More Efficient IT Modernization

FedTech Magazine

When 24 agencies were first assessed on the FITARA report card in 2015, only seven received a grade of C or higher. FITARA’s semiannual assessment ranks agencies on how well they meet the requirements outlined in the law, including data center optimization, enhancing CIO authority, cybersecurity and more.

2015 104
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Find Value in Old Technology Through IT Asset Disposition

FedTech Magazine

Or, the look is dated, and you’d like to drive something that was made after 2015. So, you’ve got a car. It looks perfectly good from the outside, but your family has gotten too big to fit. Or, you’re switching from gas to electric. What do you do with a car you don’t want that still runs? You can donate it and get the tax write-off.

2015 62
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Q&A: GSA CIO David Shive Talks Shared Services, Zero Trust and Modernization

FedTech Magazine

Of the government CIOs currently on the job, Shive has held his position the longest — he was named to the position in April 2015 — and his experience with issues ranging from telework to IT modernization has gained the trust and support of his fellow IT professionals.

2015 57
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Street Smarts: Tampa, Fla., Puts Smart Technology in the Driver’s Seat

State Tech Magazine

Department of Transportation Connected Vehicle Pilot Deployment Program sites, the $27 million Tampa Hillsborough Expressway Authority pilot tested the technology from 2015 to 2022. As one of three initial U.S. The THEA pilot also involved auto manufacturers, private motorists and other entities.

2015 57
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Q&A: In Florida, JTA CEO Nathaniel Ford Champions Public Transit

State Tech Magazine

Since 2012, Ford — whom the American Public Transportation Association selected as Outstanding Public Transportation Manager in 2020 and President Barack Obama named a White House Champion of Change in 2015 — has served as the Jacksonville Transportation…