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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

“I used to say that people went to an Indiana Bureau of Motor Vehicles office with a box lunch and a copy of ‘War and Peace’ and hoped not to finish both of them before somebody noticed they were there,” Daniels said in a 2015 interview with Reason magazine. In 2019, the average visit time was 13 minutes, 4 seconds.

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Does a Nonprofit “First Look” Program Promote Neighborhood Stabilization? Examining Outcomes for REO Sales in Florida

Center for Community Progress

Click here to download the full chapter and read more insights on tackling vacancy and abandonment from the nation’s leading experts. One estimate suggests that more than 5 million homes that were originally owner-occupied transitioned to rental homes between 2006 and 2017. It has been lightly edited and condensed for the web.