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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

“I used to say that people went to an Indiana Bureau of Motor Vehicles office with a box lunch and a copy of ‘War and Peace’ and hoped not to finish both of them before somebody noticed they were there,” Daniels said in a 2015 interview with Reason magazine. In 2019, the average visit time was 13 minutes, 4 seconds.

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Salt Lake City Capital Improvement Program process allows for citizen initiated projects

Rebuilding Place in Urban Space

I was lucky in that the application I'm submitting had a cost category and percentage schedule outlined in a 2013 city memo. That was a mistake. So the Salt Lake City Capital Improvement Program process: 1. It made it very easy to come up with the budget.)

2015 52
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Master planning for solid waste | Creating a VV equivalent for solid waste management and service operating at the metropolitan scale

Rebuilding Place in Urban Space

In terms of overall waste reduction planning, it's essential to include all properties in a jurisdiction within planning (" More on zero waste practice (and DC) ," 2015). WRT solid waste and recycling it's pretty much the same. The city is responsible for certain types of recycling.

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Desperate times sometimes lead to a more marketing-oriented guise: WMATA/Metrorail | Bonus: WMATA's financial crisis

Rebuilding Place in Urban Space

Now a goodly amount of that is encapsulated in " Branding's (NOT) all you need for transit " (2018), but old pieces like " Making Transit Sexy " (2005), make the point too, less sophisticatedly. First, in the early years of the blog I wrote a lot of pieces about transit marketing and doing a better job of it.

2008 52
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Straws and puffery: USC's DC "campus" as a lever for downtown revival

Rebuilding Place in Urban Space

I have been interested in the opportunity for higher education infused urban revitalization for decades. Some schools have invested in nearby commercial districts, like Catholic University mentioned above. That's why I have to laugh at the article in today's Post about USC, " D.C. officials hope new USC campus can aid in downtown’s comeback."

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Florida's Brightline passenger rail as an opportunity to rearticulate and extend transit service in cities like Orlando

Rebuilding Place in Urban Space

They started planning in 2012, construction in 2014, and opened the first stations in South Florida in 2018. But it's quite impressive in two ways. It's being built relatively quickly. The extension to Orlando is opening later this year.

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Revisiting the 11th Street Bridge Park project as an opportunity rather than a folly: a new revitalization agenda for East of the River, DC

Rebuilding Place in Urban Space

Also see " A National Mall-focused heritage (replica) streetcar service to serve visitors is a way bigger idea than a parking garage under the Mall ," 2013. Maybe the National Park Service Urban Agenda: A call to action initiative (2015) can help facilitate this, but I am not holding my breath. Another link. Underground them.