Indiana BMV Builds on Three Pillars to Drive up CX
GovLoop
JULY 27, 2023
In 2019, the average visit time was 13 minutes, 4 seconds. percent” in 2008, according to a study by the Sagamore Institute. In fact, the effort was led by a former sporting goods executive, who put together a customer service management team. The team cut the online prices $5.00
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