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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages. Still, 50% of transactions were completed in less than 15 minutes, according to the bureau’s 2021 annual report (the most recent report available). Residents have noticed.

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How to Address Homelessness: Reflections from Research

The Stoop (NYU Furman Center)

A central finding of the review is that current research illustrates the importance of structural, or macro, causes of homelessness, and the need for policy responses that ameliorate high housing costs, low incomes, and income inequality. 2021 ; Gubits et al. 2019 ; Collinson and Reed, 2017 ).

Housing 52
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Manufactured Housing Is a Good Source of Unsubsidized Affordable Housing - Except When It’s Not: Q&A on Eight Key Policy Topics (Part 2)

The Stoop (NYU Furman Center)

Manufactured housing (MH) has recently taken on a high profile among affordable housing advocates, including in the Biden administration. As a result, the search for ideas to increase the usage of MH has been building given the critical affordable housing shortage that has grown for many reasons over at least the last decade.

Housing 59
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Managing Emergencies: The Challenges of the Future

Disaster Planning and Emergency Management

Welcome to the 'riskscape' On one day in July 2021 fires devastated large areas of Sardinia, flooding occurred for the second time in two weeks in London and I received a message from research colleagues in Germany that read "the institute was quite destroyed and many colleagues have suffered tremendous damage to their houses."

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Current GSE Guarantee Fees Are Too Low to Be Consistent with Regulatory Capital: Does This Mean a Large Increase Is Coming?

The Stoop (NYU Furman Center)

The average guarantee fee (G-fee) of Freddie Mac and Fannie Mae, the two government-sponsored enterprises (GSEs), who currently finance about half of the nearly $13 trillion of outstanding first-lien single-family mortgages in the country, 1 is among the most closely-watched numbers by housing finance policymakers and the mortgage lending industry.

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Updating the best practice elements of revitalization to include elements 7 and 8 | Transformational Projects Action Planning at a large scale

Rebuilding Place in Urban Space

While the concept was spurred by my writings on the Purple Line light rail system coming to suburban Maryland, -- " (Big Hairy) Projects Action Plan(s) as an element of Comprehensive/Master Plans ," 2017 but also best practice programs I've across and not always written about. Transformational Projects Action Planning. Social Marketing 3.

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Rampant management failure #2: DC area Metrorail (Washington Area Metropolitan Transit Authority)

Rebuilding Place in Urban Space

RTS did this when they were successful, so that when the 2008 recession hit, they were well placed to operate and survive financial setbacks that crippled other transit authorities who were not as well situated. The director then, Mark R. But it is also a management failure of local government. historic architecture 2.