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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

When Mitch Daniels took office as Indiana’s Governor in 2005, one of the top items on his agenda was reforming the Bureau of Motor Vehicles (BMV). People: Adopting a Customer-centric Mindset A 2021 study by Deloitte notes a close link between employee engagement and customer satisfaction, citing the Indiana BMV contact center as an example.

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Community building versus economic development

Rebuilding Place in Urban Space

Philadelphia 76ers ," 2023 ). I think the alternatives proposed by the community are ridiculous. ," " Park View Residents Continue To Oppose Redevelopment at Bruce Monroe Park " Washington City Paper , also see " "Temporary" uses as a way to foil development: Bruce Monroe Elementary School site, DC | from school to park to housing ").

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The GSE Public-Private Hybrid Model Flunks Again: This Time It’s the Federal Home Loan Bank System (Part 1)

The Stoop (NYU Furman Center)

Introduction In November of last year, the Federal Housing Finance Agency (FHFA) published a report 1 (the Report) recommending reforms for the Federal Home Loan Bank (FHLB) System. As an example of their lobbying power, in 2004 and 2005 the George W. This was all laid out by Congress in their charters (i.e.

2008 78
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Closing Cost Reform: Long Overdue and Worth the Fight (Part 1)

The Stoop (NYU Furman Center)

Introduction President Biden recently addressed the pressing issue of housing affordability in his recent State of the Union (SOTU) speech, announcing several initiatives to tackle it. Together, these two events make clear that closing costs are moving to the front burner of housing policy. So, this is still an evolving situation.)

Housing 59
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Current GSE Guarantee Fees Are Too Low to Be Consistent with Regulatory Capital: Does This Mean a Large Increase Is Coming?

The Stoop (NYU Furman Center)

The average guarantee fee (G-fee) of Freddie Mac and Fannie Mae, the two government-sponsored enterprises (GSEs), who currently finance about half of the nearly $13 trillion of outstanding first-lien single-family mortgages in the country, 1 is among the most closely-watched numbers by housing finance policymakers and the mortgage lending industry.

2008 52
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Government Mortgage Interest Rates: A Serious Discussion about the Intertwined Topics of Risk Adjustment and Cross-subsidies

The Stoop (NYU Furman Center)

The Federal Housing Finance Agency (FHFA), the regulator and conservator of Freddie Mac and Fannie Mae, the two government-sponsored enterprises (GSEs), has been very prominently in the news lately. every borrower paying the same interest rate), its regulators would cite it for engaging in an unsafe and unsound practice.