Remove 2005 Remove 2015 Remove 2017 Remove 2018
article thumbnail

2023 reading list and commentary

Librarian.net

I’ve been actively seeking out non-binary authors and trying to read print a little more. average read per month: 9.5 average read per week: 2.2 The always-updated booklist, going back to 1997, lives at jessamyn.info/booklist and it has its own RSS feed.

2023 52
article thumbnail

2022 reading list and commentary

Librarian.net

Previous librarian.net summaries: 2021 , 2020 , 2019 , 2018 , 2017 , 2016 , 2015 , 2014 , 2013 , 2012 , 2011 , 2010 , 2009 , 2007 , 2006 , 2005 , 2004. I’m also retiring my “people of color/non-Western” category only because it relies too much on surface impressions/names. average read per month: 12.

2022 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

2021 reading list and commentary

Librarian.net

Previous librarian.net summaries: 2020 , 2019 , 2018 , 2017 , 2016 , 2015 , 2014 , 2013 , 2012 , 2011 , 2010 , 2009 , 2007 , 2006 , 2005 , 2004. Here are stats for the books that I finished. average read per month: 9.6. average read per week: 2.2. number read in worst month: 6 (February). number unfinished: 0.

2021 52
article thumbnail

Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

When Mitch Daniels took office as Indiana’s Governor in 2005, one of the top items on his agenda was reforming the Bureau of Motor Vehicles (BMV). When Justin Davis joined the BMV in 2017 as Contact Center Director, the employee attrition rate there was almost 200% per year, while customer satisfaction ratings were sinking.

2021 98
article thumbnail

Denver and Rio Grande Rail Trail in Davis County, Utah: a great foundation, full of (missed) opportunity

Rebuilding Place in Urban Space

It's an old rail corridor that was acquired by the Utah Transit Authority (" From rails to trails ," Deseret News , 2005) and is a joint project with the communities it passes through. I rode this trail the other day. As a trail it's nice, although it could use more trees.

article thumbnail

Current GSE Guarantee Fees Are Too Low to Be Consistent with Regulatory Capital: Does This Mean a Large Increase Is Coming?

The Stoop (NYU Furman Center)

This would be, in essence, an unwinding of the ERCF and a return to approximately the CCF that was officially in place from 2017 to 2019 for setting the average G-fee. 6] It was officially adopted in 2017. [7] 26] It was only officially adopted in 2017, but in practical terms began to be partially used as far back as 2014. [27]

2008 52