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Enhance the citizen experience with deep learning-powered suggestions

AWS Public Sector Blog

NOVEMBER 1, 2022

How to set up a deep learning-powered solution to log and resolve citizen reports: Solution overview. Architecture overview of the citizen workflow. The architecture overview of AWS services involved in the citizen workflow, described in detail in the following section. Architecture overview of the government workflow.

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Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

AWS Public Sector Blog

FEBRUARY 10, 2023

Solution overview: Create a multi-lingual interactive messaging campaign to support Medicaid member outreach This solution is an example of an address update process through which a list of members are asked to update or confirm their address via SMS text messages. To confirm this is a real government message, visit [link].

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