conversations-with-cxos-andrea-fletcher 
GovLoop
NOVEMBER 14, 2023
Andrea Fletcher became the first Chief Digital Strategy Officer (CDSO) at the Centers for Medicare and Medicaid Services (CMS) earlier this year while retaining her role as the agency’s Director of Digital Service. Andrea Fletcher How do you translate policy into management goals? We have this pattern,” Fletcher said.
GovLoop
NOVEMBER 20, 2023
It’s to get to know each other because it can be really hard to understand the nuances of somebody’s email or what they’re not saying in a Zoom call when you don’t know them that well,” said Andrea Fletcher, CMS’ Chief Digital Strategy Officer and Director Digital Service. Occasional on-site work fosters trust. “I
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