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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

MAY 12, 2023

The Return to the Riverbend campaign, launched in fall 2021, yielded community input that the city used to create a master plan, released the following summer, for a new riverfront area. They also implemented an artificial intelligence (AI) chatbot to allow constituents to communicate with the office outside business hours.

Constituents 52
Constituents Parks And Recreation Outreach Engagement 52
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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

DECEMBER 6, 2022

The Return to the Riverbend campaign, launched in fall 2021, yielded community input that the city used to create a master plan, released the following summer, for a new riverfront area. It’s essential for an agency’s full team — specifically process and program managers — to be invested in engagement-related IT advances, Skowera said.

Constituents 59
Constituents Parks And Recreation Outreach Engagement 59
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