Remove 2015 Remove 2016 Remove 2018 Remove Constituents
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The Future Is Customer-Centered

GovLoop

Agencies had their rules, and constituents had to navigate them to get the services they needed. But in 2015, VA set up the Veterans Experience Office to begin to address the way veterans’ needs were met. In 2018, the Office of Management and Budget made VA a lead agency partner to pilot improving CX across the federal government.

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Current GSE Guarantee Fees Are Too Low to Be Consistent with Regulatory Capital: Does This Mean a Large Increase Is Coming?

The Stoop (NYU Furman Center)

trillion in 2016, which at the time was almost twice the size of the Federal Reserve’s balance sheet and became the largest source of GSE profits. In this case, that means that primary market lenders, a very important constituency in the U.S. The two portfolios together peaked at over $1.5 When applied to the approximately $6.5

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