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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

In 2019, the average visit time was 13 minutes, 4 seconds. The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages. From a constituent perspective, such behavior diminishes trust in government as a whole, Deloitte found.

2021 98
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Current GSE Guarantee Fees Are Too Low to Be Consistent with Regulatory Capital: Does This Mean a Large Increase Is Coming?

The Stoop (NYU Furman Center)

4 That average will change slightly each year to reflect the normal annual variation in the mix of products and borrower characteristics – for example, it was up by two basis points (bp) in 2021 over 2020, but down by the same amount from the prior year. percent to 0.49 percent to 0.49

2008 52
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FEDERAL TORTS CLAIMS ACT: Feres Doctrine Cracked? Opening of Pandora's Box or Further Encasement in Stone?

NLRG (National Legal Research Group)

On December 20, 2019, President Trump signed the National Defense Authorization Act ("NDAA"), SB 1790, 133 Stat 1198, into law. The provision also sets a two-year statute of limitations except for 2017 injuries that are filed in 2020. Trish Sifka , Senior Attorney, National Legal Research Group. United States , 733 F.3d

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