Remove 2013 Remove 2017 Remove 2018 Remove Government
article thumbnail

With the post-covid decline of Downtowns, arts and cultural institutions are affected too

Rebuilding Place in Urban Space

Bilbao as an example of Transformational Projects Action Planning ," 2017 -- " Downtown Edmonton cultural facilities development as an example of "Transformational Projects Action Planning ," 2018

2016 52
article thumbnail

Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

That work has continued unabated since Daniels left office in 2013, and the rating now sits at 98%, according to the 2021 annual report. When Justin Davis joined the BMV in 2017 as Contact Center Director, the employee attrition rate there was almost 200% per year, while customer satisfaction ratings were sinking.

2021 98
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Post columnist Colbert King says the DC Council needs to do more oversight

Rebuilding Place in Urban Space

One of the comments on the article made a point about a local "Government Accountability Office" function. I've written about this over the years, " Continued musing on restructuring DC's City Council (mostly) " (2013), is probably the most complete summation of recommended changes. More of that, please."

2013 52
article thumbnail

National Public Lands Day, Saturday September 23rd

Rebuilding Place in Urban Space

Interesting that the federal government is on the verge of shutting down (" US government shutdown: What is it and who would be affected? ," Reuters), which means that parks and open lands close too. They remained open during the 2018-2019 shutdown, through restrooms and information desks were closed and waste disposal was halted.

article thumbnail

Big data/Machine Learning/AI as a policy savior

Rebuilding Place in Urban Space

The Post has an article about how Virginia Congressman Don Beyer is getting a masters degree in machine learning so he can apply AI to government and creating better policy (" A 72-year-old congressman goes back to school, pursuing a degree in AI "). Like my frustration with DC Government.

Article 52
article thumbnail

Purple Line Corridor Coalition study: Same Old, Same Old | Gentrification will result from investment in transit infrastructure

Rebuilding Place in Urban Space

The study came from the public-private Purple Line Corridor Coalition, a group composed of government officials, community activists, nonprofits, companies and academics. The group organized in 2013 to try to prevent the kind of displacement that has traditionally followed many Metro stations and new transit lines across the country.

Housing 52
article thumbnail

Faced with Housing Shortages, Policymakers Test New Reforms To Increase Production

The Stoop (NYU Furman Center)

In response, Democrats in California and Massachusetts, Republicans in Utah and Montana, and city governments across the country have enacted legislation designed to address the barriers that restrict new housing development. The increased targets led to changes in behavior from local governments, too.

Housing 97