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Post columnist Colbert King says the DC Council needs to do more oversight

Rebuilding Place in Urban Space

I've written about this over the years, " Continued musing on restructuring DC's City Council (mostly) " (2013), is probably the most complete summation of recommended changes. And in " Outline for a proposed Ward-focused (DC) Councilmember campaign platform and agenda " (2015), I suggest more tools for ward-specific oversight.

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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

“I used to say that people went to an Indiana Bureau of Motor Vehicles office with a box lunch and a copy of ‘War and Peace’ and hoped not to finish both of them before somebody noticed they were there,” Daniels said in a 2015 interview with Reason magazine. In 2019, the average visit time was 13 minutes, 4 seconds.

2021 98
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Learning what not to do from the New England Patriots football team

Rebuilding Place in Urban Space

One of Ackerman’s examples is the San Francisco Unified School District (SFUSD), which hired IDEO in 2013 to redesign the school district’s cafeterias. Before I came up with the Transformational Projects Action Planning approach (" Why can't the "Bilbao Effect" be reproduced?

2007 52
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Big data/Machine Learning/AI as a policy savior

Rebuilding Place in Urban Space

. -- " All the talk of e-government, digital government, and open source government is really about employing the design method ," 2012 -- " Creating the right program vs. the hype of big data ," 2013 -- " Does the focus on big data mean we miss the opportunity for better use of "little data" ," 2015 -- " For a lot of "urban problems" the issue isn't (..)

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30 November 2017 | Rethinking the Government-Nonprofit Partnership: Who’s Funding Whom?, by Kelly LeRoux

PMRA (Public Management Research Association)

In other cases, they’re created directly by elected and administrative officials of government organizations, operating as an extension of government agencies yet they engage in fundraising, soliciting private contributions from willing citizen donors. In some cases, these foundations or charities are created and operated by private citizens.

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WMATA is pathetic: of course it belongs to "the public"

Rebuilding Place in Urban Space

In the near term, we are supporting returning customers with more rapid social media engagement, and extended customer service hours Monday through Friday 7 a.m. and Saturday and Sunday 8 a.m. In fact, I mention that as an issue a lot in terms of funding.

2009 52
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Revisiting the 11th Street Bridge Park project as an opportunity rather than a folly: a new revitalization agenda for East of the River, DC

Rebuilding Place in Urban Space

Bilbao as an example of Transformational Projects Action Planning ," 2017 But I have to say that the student "inspired me" to rethink of the bridge park as an opportunity to reshape revitalization planning and practice in Anacostia. A good example is Bilbao. -- " Why can't the "Bilbao Effect" be reproduced? Another link.