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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages. percent” in 2008, according to a study by the Sagamore Institute. In 2019, the average visit time was 13 minutes, 4 seconds.

2021 98
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Covid-19: Elements of a Scenario

Disaster Planning and Emergency Management

US Homeland Security Council 2005, UK Government 2008), while in others it did not. In 2020, some confusion arises from the fact that much of the planning refers to influenza, whereas the SARS category of diseases is not strictly a 'flu virus, but most of the planning principles are exactly the same, so this is mainly a labelling issue.

2005 52
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Managing Emergencies: The Challenges of the Future

Disaster Planning and Emergency Management

In some instances, notably the Manchester Arena bombing and the Grenfell Tower fire (both in 2017), the shortcomings have been nothing less than scandalous (Kerslake 2018, Moore-Bick 2019). But in 2008 floods stretched from Alnwick in Northumberland to Tewksbury in Somerset, nearly 500 km away. Was this not a disaster?

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What is the competitive advantage for the post-covid city? Doubling down on place values

Rebuilding Place in Urban Space

Districts are adept at outbound communications but have struggled to manage inbound messages as communications channels expanded beyond phone calls and mail to include texts and emails that can be sent around the clock, the report said.

2016 52