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Meet the featured customer speakers for the Worldwide Public Sector Innovation Talk at re:Invent 2023

AWS Public Sector Blog

Prior to that, Johnson served as the director of administrative services at the California State Board of Equalization from 2005 to 2007 and held various positions at the California Department of Food and Agriculture from 1989 to 2005.

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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

When Mitch Daniels took office as Indiana’s Governor in 2005, one of the top items on his agenda was reforming the Bureau of Motor Vehicles (BMV). People: Adopting a Customer-centric Mindset A 2021 study by Deloitte notes a close link between employee engagement and customer satisfaction, citing the Indiana BMV contact center as an example.

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Equitable Development Conference Special Episode!

Iron Sharpens Iron

She previously served as People’s Emergency Center CDC’s Director of Community Engagement & Partnerships. Cass co-founded the Mill Creek Community Partnership (MCCP) in 2004 and serves as its president along with having established the Fine Arts Through Our Eyes Community Arts Initiative in 2005.

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Equitable Development Conference Special Episode!

Iron Sharpens Iron

She previously served as People’s Emergency Center CDC’s Director of Community Engagement & Partnerships. Cass co-founded the Mill Creek Community Partnership (MCCP) in 2004 and serves as its president along with having established the Fine Arts Through Our Eyes Community Arts Initiative in 2005.

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Public sector customer service and the adoption of cloud technology

Open Access Government - Technology News

When I think about how things have changed, I have to cast my mind back to 2005 when as a Civil Servant, I co-authored ‘Better Practice Guide- lines for Government Contact Centres. Success in technology changes leadership. Reducing delivery costs through the removal of fixed costs such as real estate and long-term licence contracts.

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Gaps in Parks Master Planning: Part Five | Planning for Public Art as an element of facilities

Rebuilding Place in Urban Space

The Gates, Christo and Jeanne-Claude, Central Park, New York City, 2005 Separately, murals as an element of public art are often used by communities as a way to call attention to a district and move revitalization objectives forward (" 10 new murals added in South Salt Lake for 6th annual Mural Fest ," ABC4).

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WMATA is pathetic: of course it belongs to "the public"

Rebuilding Place in Urban Space

In the near term, we are supporting returning customers with more rapid social media engagement, and extended customer service hours Monday through Friday 7 a.m. and Saturday and Sunday 8 a.m. For frequent, new and visiting customers, we are piloting new signage, beginning with putting service information at street level at Metro Center.

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