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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

When Mitch Daniels took office as Indiana’s Governor in 2005, one of the top items on his agenda was reforming the Bureau of Motor Vehicles (BMV). In 2019, the average visit time was 13 minutes, 4 seconds. From a constituent perspective, such behavior diminishes trust in government as a whole, Deloitte found.

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Current GSE Guarantee Fees Are Too Low to Be Consistent with Regulatory Capital: Does This Mean a Large Increase Is Coming?

The Stoop (NYU Furman Center)

Through 2013, the fee moved up strongly as part of the FHFA’s push to raise the cost of GSE mortgages in an attempt to “crowd in” more private market capital into mortgage lending. From mid-2019 to the third quarter of 2021, Freddie Mac’s assets increased by 38 percent.

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