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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

When Mitch Daniels took office as Indiana’s Governor in 2005, one of the top items on his agenda was reforming the Bureau of Motor Vehicles (BMV). That work has continued unabated since Daniels left office in 2013, and the rating now sits at 98%, according to the 2021 annual report. The team cut the online prices $5.00

2021 98
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To and from origin stations can be difficult: More on the Silver Line and intra-neighborhood transit (tertiary network)

Rebuilding Place in Urban Space

The transit network concept I worked out is based on how Arlington County, Virginia, in their 2005 Trasnportation Plan, defined a Primary and a Secondary Transit Network. The solution is shuttle/jitney service to and from stations, rather than building more parking. Tertiary Network concept. I extended the concept to multiple scales.

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WMATA is pathetic: of course it belongs to "the public"

Rebuilding Place in Urban Space

Though I am privileged to be the general manager, it’s your Metro, so please let us know how we can serve you better. I am empowering all staff members to own our service outcomes and to proudly represent America’s transit system. As you travel the region this fall, I hope you will choose Metro.

2009 52
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Eastern Market DC's 150th anniversary last weekend | And my never realized master plan for the market

Rebuilding Place in Urban Space

In 2005, I served on the advisory committee for the International Public Markets Conference which covered both DC and Baltimore that year, led a tour, etc. I suggested many things over the years including: -- creating a transportation management district for the Capitol Hill area, serving Eastern Market. They still haven't.

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Transit as a formula for local economic success and improvements in regional quality of life

Rebuilding Place in Urban Space

It's fair to say that in NYC Mayor De Blasio cares a lot less about this than former Mayor Bloomberg (" A Playbook on the Politics of Better Streets ," Bloomberg), and in DC, most elected officials are from "the outer city" where the automobile remains dominant (" DC as a suburban agenda dominated city ," 2013).

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Current GSE Guarantee Fees Are Too Low to Be Consistent with Regulatory Capital: Does This Mean a Large Increase Is Coming?

The Stoop (NYU Furman Center)

Through 2013, the fee moved up strongly as part of the FHFA’s push to raise the cost of GSE mortgages in an attempt to “crowd in” more private market capital into mortgage lending. 6] It was officially adopted in 2017. [7] 24] See the G-fee Report of 2013, issued in November 2014. Also, the 0.10 See [link].

2008 52
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It’s time to talk about a regional tax to help fund Metro (DC area)

Rebuilding Place in Urban Space

I have other pieces about options for funding. -- " Metrolinx Toronto: 25 potential tools to fund transit-transportation infrastructure ," 2013 suggests a more structured process for identifying funding than an interview published in the Post. Maybe this is no longer necessary. Funding options. The best would be a transit withholding tax.

2006 52