GovLoop

NOVEMBER 21, 2023

Know When Engagement Matters (and Doesn’t) Agencies develop many digital tools for constituent engagement, but sometimes the best response is…silence. According to Summer Xiao , Deputy CIO in Houston’s Project Management Office, “The public actually doesn’t want to engage with you.” How do we get more feedback?

Engagement 59

Engagement Constituents Social Media 2017 59

GovLoop

MARCH 27, 2024

PT to hear from a government CX expert about how to ramp up the effectiveness of your public surveys. The key is to find ways to bring that innovation forward and use it as a catalyst for change. PT as we discuss nine different ways innovation can transform your employees, policies and organizations for the better.

Budgeting 80

Budgeting Development Constituents Public Sector 80

GovLoop

MAY 2, 2023

PT Where to Focus Your CX Efforts Measuring your customer experience (CX) efforts can be an imprecise science. This online training will walk through which benchmarks you can use to gauge your efforts and explore tools available to help you better meet those standards. Wednesday, May 17 | 2-2:45 p.m. ET/11-11:45 a.m.

Social Services 52

Social Services Webinar Events Government Employee 52