Episode 20: Raising the Bar on Customer Experience in Government
FedHeads
JULY 9, 2018
Episode 20 of FedHeads features Anahita Reilly - Chief Customer Officer at the General Services Administration and Emily Oehler, Senior Manager at Grant Thornton. About FedHeads FedHeads are Robert Shea and Francis Rose, who love to talk about the arcana of government management and the people who are trying to make it better.
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