McKinsey Public & Social Sector Insights
MARCH 3, 2024
Hybrid work. Talent shortages. Polarizing politics. Building a culture is tougher than ever. Recent research reveals the difference empathy can make—as well as how to develop it in your workplace.
Rebuilding Place in Urban Space
MARCH 3, 2024
Not as scintillating as the Boston Globe series (" Blueprints for a downtown Boston | Boston Globe "), but at least the business community is concerned about reputation and brand and identity management. One of my earliest pieces " Town-City branding or "We are all destination managers now" " (2005) was later expanded into the concept of a city's elected officials and stakeholders are its brand managers in commercial district revitalization framework plans I wrote in 2008 for Cambridge, Maryland
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