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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

“I used to say that people went to an Indiana Bureau of Motor Vehicles office with a box lunch and a copy of ‘War and Peace’ and hoped not to finish both of them before somebody noticed they were there,” Daniels said in a 2015 interview with Reason magazine. In 2019, the average visit time was 13 minutes, 4 seconds.

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Querying the Daylight OpenStreetMap Distribution with Amazon Athena

AWS Public Sector Blog

This allows users to more simply load OSM data into Athena and perform SQL queries against a billion features in the browser, without the need to download or access the files directly. Many users forgo this by downloading smaller subsets or regional extracts and then filter them locally using custom tools that recognize OSM tags and metadata.