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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

“I used to say that people went to an Indiana Bureau of Motor Vehicles office with a box lunch and a copy of ‘War and Peace’ and hoped not to finish both of them before somebody noticed they were there,” Daniels said in a 2015 interview with Reason magazine. In 2021, the program exceeded 850,000, according to the 2021 annual report.

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It's not the age of the housing stock, but the ability of property owners to maintain it: Disinvestment in Pittsburgh

Rebuilding Place in Urban Space

They gave one of best ever community tours I've been on at a conference (" Artists bring flourish to Penn Avenue ," Pittsburgh Post-Gazette , " A Transformed Penn Avenue ," Pittsburgh Magazine , Vacancy to Vitality in Pittsburgh’s East End: Penn Avenue Arts Initiative , case study, Metris Arts Consulting ).

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Florida's Brightline passenger rail as an opportunity to rearticulate and extend transit service in cities like Orlando

Rebuilding Place in Urban Space

They are looking to improve transit but haven't had a lot of success--failed tax referenda in 2020 and 2022 with another possible attempt for 2024, and there is back-biting (" Mayor Demings wary of Universal’s SunRail expansion plan, cites ‘lack of transparency’ ," Mass Transit Magazine ).