Remove 2015 Remove 2018 Remove 2023 Remove Government
article thumbnail

Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

“I used to say that people went to an Indiana Bureau of Motor Vehicles office with a box lunch and a copy of ‘War and Peace’ and hoped not to finish both of them before somebody noticed they were there,” Daniels said in a 2015 interview with Reason magazine. In 2019, the average visit time was 13 minutes, 4 seconds.

2021 98
article thumbnail

The Road Not Taken | a response to a letter to the editor in the Washington Post about DC, traffic deaths and traffic safety

Rebuilding Place in Urban Space

Definitely this is another example of DC government's failure to focus and to be innovative. see the discussion on transportation wrt Eastern Market, " Eastern Market DC's 150th anniversary last weekend | And my never realized master plan for the market ," 2023). Ward focused traffic safety programming. Vision Zero.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Defining Data Equity

GovLoop

Since President Biden signed the “ Executive Order on Advancing Racial Equity and Support for Underserved Communities Through the Federal Government ” in 2021, more than 90 federal agencies have created equity action plans. State and local leaders are acting, too. Here are three examples of data equity in action.

2019 52
article thumbnail

Desperate times sometimes lead to a more marketing-oriented guise: WMATA/Metrorail | Bonus: WMATA's financial crisis

Rebuilding Place in Urban Space

Now a goodly amount of that is encapsulated in " Branding's (NOT) all you need for transit " (2018), but old pieces like " Making Transit Sexy " (2005), make the point too, less sophisticatedly. That money provides a base level of support independent of fare revenues and government appropriations. It's probably too little too late.

2008 52
article thumbnail

Current GSE Guarantee Fees Are Too Low to Be Consistent with Regulatory Capital: Does This Mean a Large Increase Is Coming?

The Stoop (NYU Furman Center)

The average guarantee fee (G-fee) of Freddie Mac and Fannie Mae, the two government-sponsored enterprises (GSEs), who currently finance about half of the nearly $13 trillion of outstanding first-lien single-family mortgages in the country, 1 is among the most closely-watched numbers by housing finance policymakers and the mortgage lending industry.

2008 52