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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

“I used to say that people went to an Indiana Bureau of Motor Vehicles office with a box lunch and a copy of ‘War and Peace’ and hoped not to finish both of them before somebody noticed they were there,” Daniels said in a 2015 interview with Reason magazine. In 2019, the average visit time was 13 minutes, 4 seconds.

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Florida's Brightline passenger rail as an opportunity to rearticulate and extend transit service in cities like Orlando

Rebuilding Place in Urban Space

Boston versus the Raleigh-Durham's GoTransit Model ," 2017 -- " What Richmond can't teach DC about bus services ," 2019 Brightline is a new railroad passenger service that started in South Florida, is expanding to Orlando and intends to expand to Tampa.