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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

“I used to say that people went to an Indiana Bureau of Motor Vehicles office with a box lunch and a copy of ‘War and Peace’ and hoped not to finish both of them before somebody noticed they were there,” Daniels said in a 2015 interview with Reason magazine. In 2019, the average visit time was 13 minutes, 4 seconds.

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Proof of Broken Windows theory in Philadelphia and New York City

Rebuilding Place in Urban Space

Broken Windows theory (" Broken Windows: The Police and Neighborhood Safety ," Atlantic Magazine , 1982) posits that communities where there are vacant buildings, litter, abandoned cars etc. communicate that it's okay to commit crime.

2016 52
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Gaps in Parks Master Planning, Part Six | Art(s) in the Park(s) as a comprehensive program

Rebuilding Place in Urban Space

Plein Air for the Park is a fundraiser for Grand Teton National Park, where professional artists paint a park scene, and the paintings are sold (" Plein Air in Grand Teton National Park ," Homestead Magazine ). There is the related issue of presenting art in spaces of controversy (" Harsh is truth ," National Parks Magazine ).

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Gaps in Parks Master Planning, Part Six | Art(s) in the Park(s) as a comprehensive program

Rebuilding Place in Urban Space

Plein Air for the Park is a fundraiser for Grand Teton National Park, where professional artists paint a park scene, and the paintings are sold (" Plein Air in Grand Teton National Park ," Homestead Magazine ). There is the related issue of presenting art in spaces of controversy (" Harsh is truth ," National Parks Magazine ).