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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages. percent” in 2008, according to a study by the Sagamore Institute. From a constituent perspective, such behavior diminishes trust in government as a whole, Deloitte found.

2021 98
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State of the Nation - a UK Perspective on Covid-19

Disaster Planning and Emergency Management

Since the start of the crisis, I have constantly affirmed that the key to understanding the effects of this pandemic is the UK Government's failure to give adequate weight to emergency planning and management (Alexander 2020a, 2020b). Plans were made in the UK in 2006, 2008, 2011 and 2014. The Guardian , 5 May 2020. Murray 2020.

2008 52
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Managing Emergencies: The Challenges of the Future

Disaster Planning and Emergency Management

In some instances, notably the Manchester Arena bombing and the Grenfell Tower fire (both in 2017), the shortcomings have been nothing less than scandalous (Kerslake 2018, Moore-Bick 2019). But in 2008 floods stretched from Alnwick in Northumberland to Tewksbury in Somerset, nearly 500 km away. Was this not a disaster?

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What is the competitive advantage for the post-covid city? Doubling down on place values

Rebuilding Place in Urban Space

the steady employment engine of the federal government Heathcote captures the issues well. " Since I got involved in urban revitalization I argued that DC had five competitive advantages: 1. historic architecture 2. historicity and identity (the nexus of people, historic architecture, and urban design) 4.

2016 52
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Current GSE Guarantee Fees Are Too Low to Be Consistent with Regulatory Capital: Does This Mean a Large Increase Is Coming?

The Stoop (NYU Furman Center)

The average guarantee fee (G-fee) of Freddie Mac and Fannie Mae, the two government-sponsored enterprises (GSEs), who currently finance about half of the nearly $13 trillion of outstanding first-lien single-family mortgages in the country, 1 is among the most closely-watched numbers by housing finance policymakers and the mortgage lending industry.

2008 52
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Manufactured Housing Is a Good Source of Unsubsidized Affordable Housing - Except When It’s Not: Q&A on Eight Key Policy Topics (Part 2)

The Stoop (NYU Furman Center)

MH’s supporters consider it naturally low-cost due to the efficiency of factory production, rather than via government subsidy. First, have the four government mortgage agencies 1 strongly support 2 “chattel” loans (i.e., Q4: MH structure-only (i.e.,

Housing 59
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Crain's Chicago Business: Crain's Forum on Rebranding Chicago

Rebuilding Place in Urban Space

One of my earliest pieces " Town-City branding or "We are all destination managers now" " (2005) was later expanded into the concept of a city's elected officials and stakeholders are its brand managers in commercial district revitalization framework plans I wrote in 2008 for Cambridge, Maryland, and Brunswick, Georgia. New Geography).