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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

When Mitch Daniels took office as Indiana’s Governor in 2005, one of the top items on his agenda was reforming the Bureau of Motor Vehicles (BMV). In 2019, the average visit time was 13 minutes, 4 seconds. From a constituent perspective, such behavior diminishes trust in government as a whole, Deloitte found.

2021 98
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Pathology digitization and the fight against cancer

Google Public Sector

In 2018, we published a peer-reviewed paper in the Archives of Pathology & Laboratory Medicine about how we applied deep learning to improve breast cancer diagnostic accuracy, based on gigapixel-sized pathology slides of lymph nodes from de-identified patients. Navy Medicine Readiness and Training Command Guam (U.S.

2005 80
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The Road Not Taken | a response to a letter to the editor in the Washington Post about DC, traffic deaths and traffic safety

Rebuilding Place in Urban Space

Definitely this is another example of DC government's failure to focus and to be innovative. Since 2005 or 2006 I have been recommending that the city create Traffic Management Districts as a way to coordinate transportation management and improvements at the commercial district scale (e.g. must step up on road deaths." Vision Zero.

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Disasters: Knowledge and Information in the New Age of Anomie

Disaster Planning and Emergency Management

The result is a communication process which has been termed chronic contagion (Pomerantsev 2019). Vast resources are now devoted to distorting the picture, and all three superpowers are busy utilising them (Druzin and Gordon 2018, Merrin 2019, Rudick and Dannels 2019). Anomie and shortage of disaster governance.

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Current GSE Guarantee Fees Are Too Low to Be Consistent with Regulatory Capital: Does This Mean a Large Increase Is Coming?

The Stoop (NYU Furman Center)

The average guarantee fee (G-fee) of Freddie Mac and Fannie Mae, the two government-sponsored enterprises (GSEs), who currently finance about half of the nearly $13 trillion of outstanding first-lien single-family mortgages in the country, 1 is among the most closely-watched numbers by housing finance policymakers and the mortgage lending industry.

2008 52