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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

When Mitch Daniels took office as Indiana’s Governor in 2005, one of the top items on his agenda was reforming the Bureau of Motor Vehicles (BMV). In 2018, the bureau made a big training push, updating curricula and ensuring that all employees received training in their first two weeks on the job, according to the BMV’s 2018 annual report.

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Desperate times sometimes lead to a more marketing-oriented guise: WMATA/Metrorail | Bonus: WMATA's financial crisis

Rebuilding Place in Urban Space

Now a goodly amount of that is encapsulated in " Branding's (NOT) all you need for transit " (2018), but old pieces like " Making Transit Sexy " (2005), make the point too, less sophisticatedly. First, in the early years of the blog I wrote a lot of pieces about transit marketing and doing a better job of it.

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Denver and Rio Grande Rail Trail in Davis County, Utah: a great foundation, full of (missed) opportunity

Rebuilding Place in Urban Space

It's an old rail corridor that was acquired by the Utah Transit Authority (" From rails to trails ," Deseret News , 2005) and is a joint project with the communities it passes through. And yes, they have an Active Transportation Committee focused on developing sustainable mobility options. I rode this trail the other day.

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Current GSE Guarantee Fees Are Too Low to Be Consistent with Regulatory Capital: Does This Mean a Large Increase Is Coming?

The Stoop (NYU Furman Center)

The GSEs and the FHFA together raised it to more than double 23 its pre-conservatorship value and a more defined economic rationale was developed over time to determine its “right” level. 40 Nevertheless, it has been most of a decade since the CCF was first developed. public comment periods) were bypassed. See [link].

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