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In extremis: what Ukraine 2.0 tells us about reforming government and the public sector

Public Purpose - An Independent Advisory Company

It is also a story freighted with insights about the way to conceive and prosecute systemic reform in governing and public work. DIIA launched in 2020, was the centrepiece of this effort. The emergence of Ukraine 2.0 is not only an object lesson in silver linings in the darkest of clouds. reform movement.

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Does digitization make sense for small municipalities?

AccessE11

Prior to adopting AccessE11 in September 2020, residents submitted roughly 40-50 formal service requests to the town in any given year. For context, Hastings Highlands is a town of 4500 permanent residents with 10000 calling it home on a seasonal basis.