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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

The number jumped in 2020 and 2021 (the most recent year for which stats are available), first because of COVID restrictions and then staffing shortages. For more insights on how to improve constituent trust when providing services, download the guide here: Get the guide Image by Mohamed Hassan on pixabay.com Favorite

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This Viral Librarian Shares His Simple yet Effective Formula for Promoting Your Library: Don’t Be Afraid To Share Stories

Super Library Marketing

March of 2023 is when I shared that first story of the library kid who asked me if I’m a boy librarian or a girl librarian,” recalled Mychal. View this post on Instagram A post shared by Mychal (@mychal3ts) In 2018, Mychal became a children’s librarian. And I thought that was great. This is the 15 minutes of fame for libraries.