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Future of Government Awards 2023 celebrate use of technology to transform people’s lives

AWS Public Sector Blog

Pahlka served in President Obama’s administration as the deputy chief technology officer from 2013-14, where she worked on initiatives to modernize government technology and improve digital services. In 2015, Pahlka founded Civic Hall, a collaborative workspace and community center for civic tech innovators, activists, and entrepreneurs.

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Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

“I used to say that people went to an Indiana Bureau of Motor Vehicles office with a box lunch and a copy of ‘War and Peace’ and hoped not to finish both of them before somebody noticed they were there,” Daniels said in a 2015 interview with Reason magazine. In 2019, the average visit time was 13 minutes, 4 seconds.

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