article thumbnail

Indiana BMV Builds on Three Pillars to Drive up CX

GovLoop

When Mitch Daniels took office as Indiana’s Governor in 2005, one of the top items on his agenda was reforming the Bureau of Motor Vehicles (BMV). For more insights on how to improve constituent trust when providing services, download the guide here: Get the guide Image by Mohamed Hassan on pixabay.com Favorite

2021 98
article thumbnail

How Xavier University of Louisiana’s migration to AWS is creating a “technology renaissance”

AWS Public Sector Blog

The university IT infrastructure had not been updated or improved since Hurricane Katrina in 2005. To read the full case study, download “ How this unique and growing New Orleans university is experiencing a ‘technology renaissance.’” Upon starting the role, one of her top priorities was modernizing XULA’s systems and platforms.

article thumbnail

The Government Workplace Makeover

GovLoop

Since [my team] started testing workplace strategies in 2005, the most significant workplace feature that attracts and retains talent has remained constant. For more about how governments are embracing change, download it here: Get the guide Photo courtesy of GSA Favorite Which one fits your needs?’” Hardy said.