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Student Corner: The Role of Technology in CED Service Delivery – Help or Hindrance? The Example of SNAP Benefit Enrollment

Community and Economic Development Program of UNC

There is no question technology has improved the ability of Community and Economic Development (CED) professionals to provide services. In a 2020 report, the team found EBT processors are increasingly experiencing outages and other quality challenges (p. When does technology switch from being a benefit to a barrier for CED programs?