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Best of 2023: Risk and Crisis Communications

This is an area many people and organizations screw up.

Every disaster exercise or event will include the finding that "communications" can be improved. Normally, those findings are about the coordination that must happen between organizations during emergencies and disasters.

This Best of 2023: Risk and Crisis Communications was very popular when it first ran and is about a different aspect of "communications." Every public information officer (PIO) and emergency manager should listen to it to find out what to do and what not to do. Their elected officials would also be wise to heed the information in the podcast.
Eric Holdeman is a contributing writer for Emergency Management magazine and is the former director of the King County, Wash., Office of Emergency Management.