American City & Country

NOVEMBER 6, 2024

In the past, cities and counties were not a prime target for ransomware attacks, says Rahul Mahna , a partner who leads the Outsourced IT Services team at Eisner Advisory Group LLC. The company is a licensed independent CPA firm providing tax and business consulting services to their clients, which includes governments. Mahna has more than 20 years of experience in cybersecurity and information technology.

Local Government 118

Local Government Government Public Sector Security 118

Policy & Politics Journal blog

NOVEMBER 6, 2024

by Evangelia Petridou, Jörgen Sparf and Per Becker Being an entrepreneur takes effort. It requires energy and presupposes the willingness to stick one’s neck out to bring about innovation.

Local Government 173

Local Government Government 173

McKinsey Public & Social Sector Insights

NOVEMBER 4, 2024

Showing vulnerability can build connections and trust. One place to start: create a ‘to be’ list rather than a ‘to do’ list.

Leadership 135

Leadership Government 135

FedTech Magazine

NOVEMBER 6, 2024

The Department of Defense’s holistic approach to cybersecurity and building resilience hinges on data security and recovery, fortifying the defense industrial base (DIB), and securing its networks along with the nation’s supply chain. DOD aims to protect its mission-critical systems and achieve its objectives with greater efficiency by following a comprehensive strategy centered around the zero-trust framework.

Coordinator 126

Coordinator Security 126

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Successful partnerships start with knowing what public sector leaders care about. This report spotlights global innovators shaping the future of public service by tackling real-world challenges across AI, digital identity, citizen experience, and data strategy. Their work reveals the priorities, pain points, and investment areas that are driving transformation.

Public Service

GovPilot

NOVEMBER 5, 2024

In today’s rapidly evolving societal landscape, local governments are continually pressed to deliver public services that are deeply responsive to the unique needs of their communities.

Local Government 52

Local Government Government Public Service Constituents 52

American City & Country

NOVEMBER 5, 2024

Firefighters are society’s first line of defense against natural disasters. When catastrophes like wildfires, floods or earthquakes ensue, these professionals aren’t just tasked with preventing the disaster from spreading; they’re also responsible for keeping community members safe from harm and maintaining order under high-stress situations. As climate change wreaks havoc on the planet, both the impact and frequency of severe weather events are growing by the day.

Disaster Response 68

Disaster Response Coordinator Cultivation Education 68

AWS Public Sector Blog

NOVEMBER 8, 2024

Climate change is a global issue, but its localized impacts can vary significantly across different regions. While some areas are experiencing extreme drought, others are witnessing devastating flash floods. These extreme events, and water quantity and quality issues more broadly, are pressing concerns in the Europe, Middle East, and Africa (EMEA) region, further aggravated by the uncertain impacts of climate change.

Stewardship 189

Stewardship Sustainability Public Sector Development 189

GAO (US Government Accountability Office)

NOVEMBER 6, 2024

Yesterday, Americans voted for members of the 119th Congress and a new president. Representatives and senators will be sworn in on Friday, January 3. As they take office, our nation faces many significant challenges—including those that threaten.

Voting 294

Voting 294

American City & Country

NOVEMBER 4, 2024

Political polarization is having a substantially negative impact on the nation, according to 87% of local government leaders recently surveyed by CivicPulse and Carnegie Corporation of New York. However, only 31% of those same city and county leaders felt that polarization was seriously impacting their local communities. In a politically divisive time nationwide, the limited negative impact of political polarization on local governments was a “surprising” discovery, according to Nathan Lee, foun

Local Government 105

Local Government Elected Officials Government Social Media 105

State Tech Magazine

NOVEMBER 4, 2024

Elevating the citizen experience is a key goal for state and local agencies as they face pressure to modernize digital services for constituents and improve working conditions for employees. Often, the contact center acts as the front line, where citizens and government employees interact directly. Agencies all over the country are catching on to this.

Social Services 176

Social Services Government Employee Constituents Government 176

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In a survey of U.S. business owners, more than 64% indicated their local government’s online tax portal needs improvement. It’s clear that while business owners want to work with their local government to stay in compliance, many online tax systems do not enable them to do so effectively.

Local Government

AWS Public Sector Blog

NOVEMBER 5, 2024

Public procurement—the process where public authorities like government departments or local councils purchase goods or services from companies—is a vital economic driver in Europe, accounting for more than 13 percent of the gross domestic product (GDP). However, the data surrounding these procurement processes has traditionally been fragmented and difficult to access.

Public Sector 173

Public Sector Public Service Security Government 173

GovLoop

NOVEMBER 8, 2024

Ten years ago, when the Department of Veterans Affairs (VA) became one of the first agencies to elevate customer experience (CX) to top priority, leaders created a path toward better serving veterans and their families through improved communications, easier access to information and a focus on restoring veterans’ trust in the agency. In doing so, it also created a path for other agencies to improve the experiences of their own customers.

Communications 98

Communications Housing Government Engagement 98

Partnership for Public Service

NOVEMBER 4, 2024

Emotional intelligence, a term coined more than three decades ago, is a relatively new point of emphasis in the 21st-century workplace. However, it is the bedrock of a strong federal workforce. Our Public Service Leadership Model defines emotional intelligence , or EI, as the ability to recognize your emotions and those of others—and to use this information to manage behavior.

Leadership 74

Leadership Government Public Service Communications 74

State Tech Magazine

NOVEMBER 7, 2024

Machine learning and deep learning, which are subsets of artificial intelligence, have been used for intrusion detection as far back as the early 2000s. Even then, it was clear that AI could improve mean time to detection. Anything that can operate at machine speed can spot something of interest in torrents of data faster than a person can. While it’s fair to say that AI is not new to cybersecurity, it’s also true that we can now do more with AI to improve cybersecurity than ever before.

Local Government 212

Local Government Government Agency Operations Government 212

Advertiser: Noratek

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

Public Safety

NLC (National League of Cities)

NOVEMBER 8, 2024

The 2024-25 United States Supreme Court Term officially kicked off on Monday, October 7. Several significant cases that could impact local governments and their interests are before the court this term.

Local Government 98

Local Government Government 98

Grants4Good

NOVEMBER 8, 2024

As we approach 2025 and the anticipated changes that a new federal administration will bring, nonprofit leaders, grant writers, and fundraisers must be proactive to safeguard and sustain their funding sources. While we cannot predict exactly what will happen, we do know that preparation is critical. In the face of such uncertainty, it is more important now, than ever, to be as strategic and organized as possible.

Nonprofit 98

Nonprofit Grant Writer Public Speaking Fundraising 98

GovLoop

NOVEMBER 8, 2024

No state or local entity should assume that it’s too small or innocuous to undergo a cyberattack. Hackers will breach every government network eventually, and agencies that are underfunded and overconfident in their cyber defenses make successful attacks all-too-easy. To manage and recover from a cyber event, organizations need updated, coherent strategies — not faded handbooks pulled off a shelf.

Public Sector 59

Public Sector Legislation Security Laws 59

DH Leonard Consulting & Grant Writing Services

NOVEMBER 8, 2024

Welcome to “Grammar Kerfuffles,” a blog series from DH Leonard Consulting that you will see here on the semi-regular. We will explore fun grammar insights that elevate the power of the written word in grant writing. If you like “fun” and “grammar” being next to each other in the previous sentence, this blog series is for you. If you do not (yet), hang out here with us for a bit.

Grant Writer 98

Grant Writer Budgeting Engagement 98

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Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

Government

Open Access Government - Technology News

NOVEMBER 8, 2024

The UK’s market for AI assurance is set to experience significant growth, with projections indicating a six-fold increase by 2035, potentially creating more than £6.5 billion in value This rise in demand comes after AI played a key role in the government’s plans to transform public services and boost economic productivity. Making AI trustworthy Ensuring public trust in AI technologies, ensuring they are fair, and transparent, and safeguarding privacy is at the forefront of this growth.

Operations 59

Operations Public Service Development Implementation 59

McKinsey Public & Social Sector Insights

NOVEMBER 7, 2024

When generative AI tools do the heavy lifting, companies can optimize their product portfolios faster and more effectively.

Operations 138

Operations 138

GovLoop

NOVEMBER 8, 2024

At the state and local level, adopting AI remains only one of a long list of IT priorities. Even when AI is near the top, data and systems often need updates to prepare for it. Scot Barker, Chief Innovation Officer for Burlington, Vermont, carefully considers each AI application before using it. “I really have to dive into how I implement new technology on a limited budget,” he said. “There’s not a lot of room for me to say ‘It will be cool to explore this.'”

Local Government 59

Local Government Budgeting Accountability Implementation 59

GovPilot

NOVEMBER 4, 2024

Table of Contents Charting Our Course: Where Are We Today? The Current State of Community Engagement Moving Beyond Participation to True Engagement Understanding Citizen Engagement The Importance of Citizen Engagement in Real Life Exploring the Different Facets of Citizen Engagement The Role of Online Platforms in Citizen Engagement Traditional vs. Modern Engagement Strategies Traditional Engagement Strategies Modern Engagement Strategies How To Get the Most Out of Citizen Engagement Initiatives

Engagement 52

Engagement Government Community Engagement Local Government 52

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Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

Local Government

Open Access Government - Technology News

NOVEMBER 7, 2024

The UK Government is using its experimental chatbot, called GOV. UK Chat supports small businesses and helps them navigate government services online The chatbot, which is powered by OpenAI’s GPT-4 technology, hopes to make finding information on business rules, tax, and support easier. This is part of a wider effort to down the time citizens spend dealing with bureaucratic processes.

Government 52

Government Development 52

McKinsey Public & Social Sector Insights

NOVEMBER 6, 2024

Financial institutions can unlock the productivity of their software engineering teams to significantly boost tech innovation without increasing IT budgets.

Budgeting 130

Budgeting Operations Management 130

Policy Chats

NOVEMBER 8, 2024

In this episode, John Thomas Flynn, Former CIO for the States of California and Massachusetts talks with the UC Riverside School of Public Policy about government's current challenges regarding technology implementation and utilization. This is the second episode in our 11-part series, Technology vs. Government, featuring former California State Assemblymember Lloyd Levine.

Public Policy 52

Public Policy Government Housing Implementation 52

GovLoop

NOVEMBER 6, 2024

Video conferencing is a mainstay in today’s work environment; nearly all of it is done via the cloud. But for some government agencies, that is not an option. “There are a lot of places in federal government where the voice and video, everything that’s being discussed is too sensitive to entrust to a cloud service that might, for example, go via a third-party country or be exposed to the wrong people,” said Mike Horsley, CEO of VQ Communications.

Security 40

Security Government Agency Communications Government 40

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A top-rated place to live, Gilbert, AZ struggled with outdated short-term rental management—low compliance, lost revenue, and growing administrative strain. By adopting the GovOS Tax & Compliance suite, the Town: Increased compliance from 40% to 90% Generated over $85K in new revenue Has a single digital system to manage tasks more efficiently With a centralized hub for short-term rental registration and enforcement, Gilbert balances tourism and community needs.

Sustainability

Super Library Marketing

NOVEMBER 6, 2024

Watch this video now #LibraryMarketing Show, episode 265 As you create content for your library’s website, there is one tiny feature you should consider: how do your links open? Are they in a new tab or open in the same window? This decision will impact the experience of anyone visiting your library’s online presence. I’ll give you my advice… and then tell you why you might want to ignore it (!

Social Media 94

Social Media Engagement 94

McKinsey Public & Social Sector Insights

NOVEMBER 7, 2024

The oil and gas industry has recently seen strong financial performance and is refocusing on its core, but it still needs to find answers to drive growth post-2030.

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128

NLC (National League of Cities)

NOVEMBER 7, 2024

Guest blog post authored by Scholarship America American cities have less than 3 months to obligate their remaining American Rescue Plan Act (ARPA) funds or they will lose them. ARPA regulations require local governments to return grant funding that remains unobligated beyond the December 2024 end-of-year deadline to the U.S.

Regulations 88

Regulations Local Government Government 88

Open Space Radio: Parks and Recreation Trends

NOVEMBER 8, 2024

Sustainability and Environmental Resilience in Parks — Episode 163 On today’s episode of Open Space Radio, I’m excited to share our collab episode with GovLove Podcast, which we recorded live back in October at the 2024 NRPA Annual Conference. This was our first live episode recording — with an audience. So, besides the obvious nerves that came along with that, it was such a fun, enriching conversation and it definitely won’t be our last!

Parks And Recreation 40

Parks And Recreation Sustainability Local Government Program Manager 40

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.

Local Government