Sat.Nov 02, 2024 - Fri.Nov 08, 2024

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Ransomware presents a growing threat to vulnerable local governments

American City & Country

In the past, cities and counties were not a prime target for ransomware attacks, says Rahul Mahna , a partner who leads the Outsourced IT Services team at Eisner Advisory Group LLC. The company is a licensed independent CPA firm providing tax and business consulting services to their clients, which includes governments. Mahna has more than 20 years of experience in cybersecurity and information technology.

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Why do Public Servants Become Policy Entrepreneurs?

Policy & Politics Journal blog

by Evangelia Petridou, Jörgen Sparf and Per Becker Being an entrepreneur takes effort. It requires energy and presupposes the willingness to stick one’s neck out to bring about innovation.

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How leaders can tap the power of vulnerability

McKinsey Public & Social Sector Insights

Showing vulnerability can build connections and trust. One place to start: create a ‘to be’ list rather than a ‘to do’ list.

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How Data Recovery and Backup Strategies Form the Blueprint for DOD’s Cybersecurity Plans

FedTech Magazine

The Department of Defense’s holistic approach to cybersecurity and building resilience hinges on data security and recovery, fortifying the defense industrial base (DIB), and securing its networks along with the nation’s supply chain. DOD aims to protect its mission-critical systems and achieve its objectives with greater efficiency by following a comprehensive strategy centered around the zero-trust framework.

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Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.

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Empathy in Local Government: The Role of Human-Centered Design From GovPilot

GovPilot

In today’s rapidly evolving societal landscape, local governments are continually pressed to deliver public services that are deeply responsive to the unique needs of their communities.

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Community trust is a firefighter’s greatest asset

American City & Country

Firefighters are society’s first line of defense against natural disasters. When catastrophes like wildfires, floods or earthquakes ensue, these professionals aren’t just tasked with preventing the disaster from spreading; they’re also responsible for keeping community members safe from harm and maintaining order under high-stress situations. As climate change wreaks havoc on the planet, both the impact and frequency of severe weather events are growing by the day.

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Radio Communication’s Role in an Era of Climate Instability

State Tech Magazine

When Hurricane Helene took out power and cellular communication across western North Carolina, first responders were able to stay connected using the state’s VIPER system, a radio infrastructure that leverages Motorola’s ASTRO P25 radio systems. “That was a widespread power outage and cellphone network failure, and we kept the network operable,” says Katja Millard, vice president of critical communications at Motorola.

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A Decade of Improvement at the Dept. of Veterans Affairs

GovLoop

Ten years ago, when the Department of Veterans Affairs (VA) became one of the first agencies to elevate customer experience (CX) to top priority, leaders created a path toward better serving veterans and their families through improved communications, easier access to information and a focus on restoring veterans’ trust in the agency. In doing so, it also created a path for other agencies to improve the experiences of their own customers.

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Now that the Election is Over, Here are Some of the Major Issues Facing the Nation and Next Congress

GAO (US Government Accountability Office)

Yesterday, Americans voted for members of the 119th Congress and a new president. Representatives and senators will be sworn in on Friday, January 3. As they take office, our nation faces many significant challenges—including those that threaten.

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Key considerations for CEOs in the oil and gas sector

McKinsey Public & Social Sector Insights

The oil and gas industry has recently seen strong financial performance and is refocusing on its core, but it still needs to find answers to drive growth post-2030.

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How Breckenridge, CO Ensures Tax & Licensing Compliance

Breckenridge’s short-term rental boom—over 4,200 licenses —put intense pressure on the town’s small staff and manual processes. Facing compliance and efficiency challenges, the town teamed up with GovOS to automate its STR licensing. The new system: Cut admin time Reduced errors Improved the experience for property owners and town staff Discover the full impact of automation on Breckenridge’s STR management—download the case study.

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Harnessing cloud solutions to tackle water challenges

AWS Public Sector Blog

Climate change is a global issue, but its localized impacts can vary significantly across different regions. While some areas are experiencing extreme drought, others are witnessing devastating flash floods. These extreme events, and water quantity and quality issues more broadly, are pressing concerns in the Europe, Middle East, and Africa (EMEA) region, further aggravated by the uncertain impacts of climate change.

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Empowering Cities To Shape Stronger, More Inclusive NDCs: Lessons from Colombia

The City Fix

Cities are responsible for more than 70% of global greenhouse gas (GHG) emissions and are highly vulnerable to the consequences of climate change, yet when it comes to climate action, national governments tend to take center stage. Of the 194.

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3 Opportunities to Elevate the Citizen Experience

State Tech Magazine

Elevating the citizen experience is a key goal for state and local agencies as they face pressure to modernize digital services for constituents and improve working conditions for employees. Often, the contact center acts as the front line, where citizens and government employees interact directly. Agencies all over the country are catching on to this.

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How banks can supercharge technology speed and productivity

McKinsey Public & Social Sector Insights

Financial institutions can unlock the productivity of their software engineering teams to significantly boost tech innovation without increasing IT budgets.

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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Supreme Court 2024-25 Term Preview: Important Cases for Local Governments

NLC (National League of Cities)

The 2024-25 United States Supreme Court Term officially kicked off on Monday, October 7. Several significant cases that could impact local governments and their interests are before the court this term.

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European Commission transforms public procurement across Europe with AWS and NTT Data

AWS Public Sector Blog

Public procurement—the process where public authorities like government departments or local councils purchase goods or services from companies—is a vital economic driver in Europe, accounting for more than 13 percent of the gross domestic product (GDP). However, the data surrounding these procurement processes has traditionally been fragmented and difficult to access.

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AI Isn’t New to Cybersecurity, But Some of Its Use Cases Are

State Tech Magazine

Machine learning and deep learning, which are subsets of artificial intelligence, have been used for intrusion detection as far back as the early 2000s. Even then, it was clear that AI could improve mean time to detection. Anything that can operate at machine speed can spot something of interest in torrents of data faster than a person can. While it’s fair to say that AI is not new to cybersecurity, it’s also true that we can now do more with AI to improve cybersecurity than ever before.

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What are natural climate solutions?

McKinsey Public & Social Sector Insights

Natural climate solutions, or NCS, are nature-based actions that either reduce or sequester greenhouse gas emissions, helping to protect, restore, and manage nature to further global climate goals.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Use Your Remaining ARPA Dollars to Fund Workforce Scholarship Programs

NLC (National League of Cities)

Guest blog post authored by Scholarship America American cities have less than 3 months to obligate their remaining American Rescue Plan Act (ARPA) funds or they will lose them. ARPA regulations require local governments to return grant funding that remains unobligated beyond the December 2024 end-of-year deadline to the U.S.

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Nonprofit Funding in 2025: Preparing for Shifts Under a New Federal Administration

Grants4Good

As we approach 2025 and the anticipated changes that a new federal administration will bring, nonprofit leaders, grant writers, and fundraisers must be proactive to safeguard and sustain their funding sources. While we cannot predict exactly what will happen, we do know that preparation is critical. In the face of such uncertainty, it is more important now, than ever, to be as strategic and organized as possible.

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Cybersecurity: A Menu of State Priorities

GovLoop

No state or local entity should assume that it’s too small or innocuous to undergo a cyberattack. Hackers will breach every government network eventually, and agencies that are underfunded and overconfident in their cyber defenses make successful attacks all-too-easy. To manage and recover from a cyber event, organizations need updated, coherent strategies — not faded handbooks pulled off a shelf.

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A turning point for private brands: How retailers can seize the opportunity

McKinsey Public & Social Sector Insights

Products from private brands are appealing to consumers in new ways. Retailers can follow this well-tested recipe to improve their private-brand offerings and gain market share.

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Holiday Safety Tips for Municipal Operations

The holiday season brings joy and celebration, but it also introduces unique challenges for municipal operations. From ensuring safe snow removal and managing icy sidewalks to organizing festive events and addressing increased community needs, municipalities play a critical role in keeping residents safe and operations running smoothly. This eBook provides actionable safety tips to help your team navigate the holiday season effectively, protect staff and citizens, and ensure compliance with safe

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Making AI trustworthy: UK’s AI assurance market expected to grow

Open Access Government - Technology News

The UK’s market for AI assurance is set to experience significant growth, with projections indicating a six-fold increase by 2035, potentially creating more than £6.5 billion in value This rise in demand comes after AI played a key role in the government’s plans to transform public services and boost economic productivity. Making AI trustworthy Ensuring public trust in AI technologies, ensuring they are fair, and transparent, and safeguarding privacy is at the forefront of this growth.

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Promoting and Fostering Citizen Engagement in Government With GovPilot

GovPilot

Table of Contents Charting Our Course: Where Are We Today? The Current State of Community Engagement Moving Beyond Participation to True Engagement Understanding Citizen Engagement The Importance of Citizen Engagement in Real Life Exploring the Different Facets of Citizen Engagement The Role of Online Platforms in Citizen Engagement Traditional vs. Modern Engagement Strategies Traditional Engagement Strategies Modern Engagement Strategies How To Get the Most Out of Citizen Engagement Initiatives

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AI Is Only Part of the Picture

GovLoop

At the state and local level, adopting AI remains only one of a long list of IT priorities. Even when AI is near the top, data and systems often need updates to prepare for it. Scot Barker, Chief Innovation Officer for Burlington, Vermont, carefully considers each AI application before using it. “I really have to dive into how I implement new technology on a limited budget,” he said. “There’s not a lot of room for me to say ‘It will be cool to explore this.'”

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Managing risk in renewable-energy portfolios: The role of flexible assets

McKinsey Public & Social Sector Insights

The growth of renewable-energy sources is making US power pricing more volatile. To reduce risk, energy players can incorporate flexible assets into their portfolios.

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Boost Revenue With Simple Short-Term Rental Registration and Tax Collections

Government agencies that rely on tax revenue to fund critical services and infrastructure are finding it more urgent than ever to bridge the gap between under-reported tax revenue and taxpayers’ understanding of the processes. This is especially true as things like short-term rentals (STRs) have grown in popularity and become new sources of income for residents.

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UK Government experiments with chatbot to support small businesses

Open Access Government - Technology News

The UK Government is using its experimental chatbot, called GOV. UK Chat supports small businesses and helps them navigate government services online The chatbot, which is powered by OpenAI’s GPT-4 technology, hopes to make finding information on business rules, tax, and support easier. This is part of a wider effort to down the time citizens spend dealing with bureaucratic processes.

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Cities Prepare for Air Taxis and Drones with NLC’s New Aviation Forum

NLC (National League of Cities)

The National League of Cities (NLC) has launched a national Aviation Advisory Forum on Air Mobility and Drone Integration to bring together cities, towns and villages as drones and air taxis expand operations in the U.S.

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Clark Township, NJ Deployed Street Use Permit Module and More With GovPilot

GovPilot

Clark Township, NJ expands their partnership with the government management software provider to streamline operations and government services in the municipality.

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The productivity imperative for Australian general insurance

McKinsey Public & Social Sector Insights

In the face of challenges, Australian insurers can look to global peers for inspiration in raising their own productivity.

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ASPA TIMES Magazine: Diversity, Equity and Inclusion

PA TIMES Magazine is a publication of the American Society for Public Administration (ASPA), a not-for-profit corporation. This edition focused on diversity, equity and inclusion in public administration, including guest columns, insights for the field and interviews with city government DEI officers about their work at the local level.