Social Pinpoint

DECEMBER 18, 2024

Inclusive community engagement is more than just a strategyits a cornerstone of meaningful connections and shared progress. In saying this, many organizations are implementing innovative and inclusive approaches to ensure diverse voices are heard and valued within the community. In this article, well explore inspiring examples of inclusive engagement done right, highlighting creative initiatives that overcame barriers, amplified underrepresented voices, and ultimately brought people together for

Community Engagement 52

Community Engagement Engagement Translation Social Media 52

McKinsey Public & Social Sector Insights

DECEMBER 18, 2024

Value at stake provides a framework for companies to approach risks and opportunities from sustainability.

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Sustainability 113

State Tech Magazine

DECEMBER 19, 2024

Digital collaboration technology can make or break hybrid work in the public sector, where 88% of employees prefer to have the option to work at home or in the office as needed, according to Cisco. In fact, hybrid work at the state and local level has already demonstrated benefits that include improved citizen services in the cities of El Paso, Texas, and Buffalo, N.Y.

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Public Sector 284

AWS Public Sector Blog

DECEMBER 19, 2024

For decades, Dallas College has been a beacon of affordable higher education in the Dallas-Fort Worth metroplex. Founded in 1965, this community college has welcomed more than 3 million students through its doors, empowering them to forge new careers, obtain vital training, and give back to their community. However, as enrollment swelled over the years, Dallas Colleges legacy call center struggled to keep pace.

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Successful partnerships start with knowing what public sector leaders care about. This report spotlights global innovators shaping the future of public service by tackling real-world challenges across AI, digital identity, citizen experience, and data strategy. Their work reveals the priorities, pain points, and investment areas that are driving transformation.

Public Service

AWS Public Sector Blog

DECEMBER 18, 2024

As we approach the end of 2024, cybersecurity and information technology (IT) professionals are reflecting on a year filled with unprecedented challenges and opportunities to improve processes. State and local government organizations have faced numerous threats, from man-made and climate-related risks to third-party breaches and incidents. Throughout it all, theyve maintained critical services for residents while adapting to an ever-evolving threat landscape.

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Open Access Government - Technology News

DECEMBER 18, 2024

Post-quantum cryptography standards highlight the need for governments to prepare for emerging quantum computing risks Previously considered a distant concern, quantum computers may soon compromise the governments most sensitive data. Here’s how to get ready. In less than a decade, quantum computers have undergone one of the most impressive transformations in technological history.

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Government Public Sector Security Government Agency 98

GAO (US Government Accountability Office)

DECEMBER 17, 2024

Students from poor or low-income households are typically eligible for free or reduced-price meals through their schools. This includes charter schools, which are growing in number and often have a greater percentage of students eligible for free or.

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AWS Public Sector Blog

DECEMBER 17, 2024

Amazon Web Services (AWS) aims to democratize student access to qualifications that align with the requirements of the technology job market. In collaboration with employers and universities, AWS launched the Skills to Jobs Tech Alliance program in Brazil, which connects students with employment opportunities. According to the 2024 Job Skills report from Coursera, the global talent shortage has reached its highest point in the last 17 years.

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Education Economic Development Development Public Sector 130

FedTech Magazine

DECEMBER 20, 2024

Government cant afford to have the same delayed response to artificial intelligence cyberthreats that it did to recent compromises because the emerging technology is both rapidly improving and easier for bad actors to deploy. AI-powered bots are aggressors that can stage brute force phishing attacks on agency emails and infiltrate targets that previously took years to breach by adapting to their environments, using machine learning to pass information between agents and plan their next moves.

Security 62

Security Government 62

State Tech Magazine

DECEMBER 16, 2024

Cities have long held a sense of competitive cooperation. While cities do seek to help each other across a unified public square, they also hope to stand out as leaders. The Connective, a smart region initiative originating out of the greater Phoenix area, builds on this by facilitating a unique model that enables the creation of solutions to shared challenges, a rising tide that lifts all boats.

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In a survey of U.S. business owners, more than 64% indicated their local government’s online tax portal needs improvement. It’s clear that while business owners want to work with their local government to stay in compliance, many online tax systems do not enable them to do so effectively.

Local Government

Open Access Government - Technology News

DECEMBER 17, 2024

This article looks at how fraud has evolved, why continuous professional development (CPD) is crucial for fraud investigators, and some practical ways to stay sharp in the fight against fraud Fraud isnt new; humans have been conning each other since the first trade deals. But in todays hyper-connected world, the game has changed. From simple tricks like forging signatures to complex schemes involving cryptocurrencies and AI, fraud has evolved into a multi-billion-pound global menace.

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Development Social Media Legislation Laws 52

AWS Public Sector Blog

DECEMBER 19, 2024

Each year across the United States, new government policies take effect that impact the lives of millions of people, however, those policies are only as good as the data that informs them. Too often, policymakers lack access to relevant data that could better inform the development of these new policies. The Mercatus Center , a university-based research center affiliated with George Mason University, saw an opportunity to fix this problem.

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Homeroom

DECEMBER 16, 2024

By: Samyukta Dinesh, Policy Fellow, Office of the Deputy Secretary, U.S. Department of Education When we talk about science, technology, engineering, and math (STEM) education, its easy to picture coding camps, robotics clubs, or students experimenting with augmented reality. These tools are exciting and undeniably transformative, but theyre only one piece of a much larger Continue Reading The post Engaging Students in STEM Education Beyond Technology appeared first on ED.gov Blog.

Education 84

Education Engagement 84

FedTech Magazine

DECEMBER 19, 2024

Observability platforms provide agencies with a unified framework for analyzing and optimizing their increasingly complex IT environments. Such platforms address critical challenges such as tool sprawl, outdated technology and inefficient workflows by consolidating monitoring functions, ensuring data reliability and fostering collaboration. Agencies continue to transition to a hybrid cloud model, which requires nuanced operation and security, and the fragmented use of tools across network and se

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Government Operations Security 70

Advertiser: Noratek

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

Public Safety

Open Access Government - Technology News

DECEMBER 19, 2024

NHS is trying to fight the current strain on emergency departments by using new approaches, including artificial intelligence (AI), to identify patients most likely to use emergency services frequently Adopting AI in the NHS aims to provide targeted support to vulnerable individuals before they reach A&E, improving their health outcomes and reducing pressure on already overburdened hospitals.

Housing 52

Housing Management Education Implementation 52

AWS Public Sector Blog

DECEMBER 19, 2024

The World Health Summit 2024 served as a pivotal platform for global health leaders, policymakers, and innovators to address pressing healthcare challenges and explore cutting-edge solutions. With more than 3,500 participants from 140 countries, 21,000 online viewers, and 65,000-plus social-media engagements, the summit was a testament to the commitment of global healthcare leaders to addressing health inequities and improving patient outcomes.

Social Media 130

Social Media Government Agency Government Implementation 130

GovLoop

DECEMBER 20, 2024

One of the hottest developments in artificial intelligence (AI) is the emergence of the autonomous agent, an advanced form of AI that is tailored to execute specific tasks and to improve on its own performance as it goes. And unlike generative AI, an agent is able to carry out its work with minimal human intervention. Think about autonomous agents as digital employees that works alongside human employees, said Paul Tatum, Executive Vice President for Solution Engineering at Salesforce, which rec

Government 52

Government Constituents Public Sector Development 52

McKinsey Public & Social Sector Insights

DECEMBER 19, 2024

Fast-increasing demand for battery raw materials and imbalanced regional supply and demand are challenging battery and automotive producers efforts to reduce Scope 3 emissions.

Sustainability 125

Sustainability Security Development 125

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Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

Government

Rebuilding Place in Urban Space

DECEMBER 17, 2024

Counties across the US are mostly funded by property taxes. If communities within the county decline, and/or costs continue to go up, a county's revenue base is threatened. Cook County, Illinois, which encapsulates Chicago, has had property tax issues for some time. High property taxes, higher taxes proportionately on properties owned by lower income households, graft in property tax appeals (" Powerful Chicago official charged with corruption ," " County property tax official running for sixth

Transportation 52

Transportation Implementation Public Sector Housing 52

AWS Public Sector Blog

DECEMBER 19, 2024

The scientific landscape is rapidly evolving, and the sheer volume of research output can be overwhelming. For professionals across industriesfrom academia to healthcare to pharmaceuticalsstaying abreast of the latest developments is crucial. The National Center for Biotechnology Information s (NCBI) PubMed Central (PMC), a leading resource for biomedical literature, offers a vast repository of full-text biomedical and life sciences journal articles.

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Accountability Security Development Translation 130

GovLoop

DECEMBER 20, 2024

For state and local governments and educational institutions, the threat landscape can seem increasingly daunting. Even as malicious actors grow more sophisticated and lethal, agencies continue to face significant obstacles in their efforts to defend their systems and data: cyber workforce shortages, a proliferation of point solutions that don’t interoperate, and stringent budgets that limit access to much-needed resources.

Security 52

Security Education Local Government Budgeting 52

McKinsey Public & Social Sector Insights

DECEMBER 18, 2024

Youre busy. Youre under pressure. But yes, you still need to carve out more time for your team. Heres whyand how the best leaders make it happen.

Leadership 120

Leadership 120

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Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

Local Government

Partnership for Public Service

DECEMBER 16, 2024

The start of a new presidential administration presents federal leadersboth incoming and outgoing political appointees as well as high-level career civil servantswith various challenges, including the need to share information, make rapid decisions and navigate leadership turnover. In the fall of 2024, the Partnership for Public Service and Deloitte & Touche LLP hosted an event to discuss strategies for addressing these challenges, drawing on research from the Partnerships Center for Preside

Leadership 40

Leadership Management Communications Public Service 40

AWS Public Sector Blog

DECEMBER 17, 2024

Benefit programs like unemployment insurance are complicated and time-sensitive with weekly eligibility requirements. As a result, contact centers routinely experience high call volume that increases exponentially during economic downturns. Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work.

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Government Technology Insider

DECEMBER 17, 2024

Many state and local Health and Human Services (HHS) agencies currently operate on an infrastructure that is several decades old. While continuing to use legacy technology might be seen as a cost saving measure, older technologies are expensive to maintain, unable to connect with newer technologies like artificial intelligence (AI) and automation, and incapable of storing and processing the volume of data states now possess.

Constituents 52

Constituents Implementation Regulations Operations 52

McKinsey Public & Social Sector Insights

DECEMBER 19, 2024

As business travel regains momentum, opportunities could arise for companies that can offer tech solutions for evolving challenges.

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A top-rated place to live, Gilbert, AZ struggled with outdated short-term rental management—low compliance, lost revenue, and growing administrative strain. By adopting the GovOS Tax & Compliance suite, the Town: Increased compliance from 40% to 90% Generated over $85K in new revenue Has a single digital system to manage tasks more efficiently With a centralized hub for short-term rental registration and enforcement, Gilbert balances tourism and community needs.

Sustainability

GovLoop

DECEMBER 18, 2024

Improving public trust and engagement doesnt happen by chance. It requires a strategy, a clear metric for success more than click and open rates and data to benchmark against. And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents.

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Outreach Engagement Constituents Campaign 59

AWS Public Sector Blog

DECEMBER 20, 2024

This post is part two of a four-part series that addresses how a Cloud Center of Excellence (CCoE) can be a viable solution to address the challenges of digital transformation. Part one focused on what a CCoE is and how it, combined with the AWS Cloud Adoption Framework (AWS CAF) , can help your enterprise with its digital transformation. Part two focuses on the three nontechnical perspectives of the AWS CAF.

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Government Financial Management Implementation Management 130

GovPilot

DECEMBER 19, 2024

The holiday season, a time of celebration, increased activity, and excitement, presents unique challenges for local government officials as they work to ensure municipal emergency preparedness.As communities swell with holiday visitors , and the pace of events accelerates, officials must anticipate and address heightened demands on emergency services.

Local Government 52

Local Government Government Constituents Engagement 52

McKinsey Public & Social Sector Insights

DECEMBER 18, 2024

The World Economic Forums Young Global Leaders, current and alumni, share their thoughts on issues they believe should get much more attention in Davos but might not amid a plethora of business topics.

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Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.

Local Government