Sat.Nov 09, 2024 - Fri.Nov 15, 2024

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When they search for new staffers, cities and counties should cast a wide net and recruit globally

American City & Country

State and local governments employed 20.5 million as of October 2024, according to the U.S. Bureau of Labor Statistics (BLS). Among those workers, there was an increase in the number who quit (about 22,000) in September, the BLS reported. Job openings in September 2024 in state and local governments in the U.S. totaled 703,000, says the BLS. So, if local governments need to hire qualified workers to replace those leaving, where can they turn to when recruiting?

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Why Many Government Agencies Depend on the Cloud for AI

State Tech Magazine

When it comes to innovative and emerging technology, everyone’s talking about artificial intelligence. There is palpable excitement around the efficiency and cost savings that many government IT leaders predict as a result of AI adoption. But there’s also a sense of uncertainty as many organizations struggle to identify best practices for full implementation.

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How to increase climate resilience in urban areas

American City & Country

In the face of climate change, cities around the world are experiencing unprecedented weather patterns that have profound impacts on urban life. City planners and policymakers must leverage weather data to design resilient urban environments capable of withstanding these changes. One of the most pressing issues is the increasing focus on heat, driven by alarming trends in annual weather data by city.

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Finally… Here’s the First Ever Email Benchmark Report for Libraries

Super Library Marketing

Watch this video now #LibraryMarketing Show, episode 266 For the first time ever, libraries that email their community to promote their services have metric benchmarks! I will discuss how this new report came about (spoiler alert: it was born out of my annoyance!) and how you can get your hands on it in this episode of The Library Marketing Show. Plus we’ll give kudos to a library that reached a whole new audience to promote their collection.

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A Look Inside the Minds of Government’s Most Innovative Leaders

Successful partnerships start with knowing what public sector leaders care about. This report spotlights global innovators shaping the future of public service by tackling real-world challenges across AI, digital identity, citizen experience, and data strategy. Their work reveals the priorities, pain points, and investment areas that are driving transformation.

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A proactive approach to navigating geopolitics is essential to thrive

McKinsey Public & Social Sector Insights

Business leaders must go beyond mitigating geopolitical risks to seizing the opportunities presented by the new world order. Here’s how.

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Implementing a unified search platform for educational content on Amazon OpenSearch Service

AWS Public Sector Blog

This post discusses how Amazon Web Services (AWS) can help you set up a unified search platform for educational content using Amazon OpenSearch Service. Amazon OpenSearch Service is a managed service that makes it easy to deploy, operate, and scale OpenSearch clusters in the AWS Cloud. With digital learning becoming increasingly popular, managing a vast amount of educational data can be challenging.

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Curbing the democratic crisis by advancing the robustness of liberal democracy

Policy & Politics Journal blog

by Eva Sørensen & Mark E. Warren Contemporary liberal democracies suffer from a legitimacy crisis. The visible signs are rising levels of political polarisation and growing distrust in politicians and democratic political institutions.

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5 Ways Cloud Readiness Assessments Can Help Agencies

FedTech Magazine

Agencies preparing for a cloud migration would do well to run a cloud readiness assessment to set both their modernization strategy and security posture. The Department of Health and Human Services uses cloud assessment tools to ensure system configurations are appropriate and to identify weak security controls in need of remediation, Tamara Lilly, HHS’s assistant inspector general for cybersecurity, told Federal News Network.

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How AWS can help mission-focused organizations comply with the White House National Security Memorandum on AI

AWS Public Sector Blog

On October 24, 2024, the White House released a National Security Memorandum (NSM) on Artificial Intelligence (AI) , which focuses on ensuring US leadership in developing advanced AI technologies. Amazon Web Services (AWS) is uniquely positioned to address the critical needs of the defense and national security customers in advancing their AI capabilities.

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How SSEs Boost Cloud-Native Application Security

State Tech Magazine

The phrase “cloud-native apps” gets thrown around a lot. But 9 times out of 10, what we’re really talking about is Software as a Service, especially among state and local government agencies that don’t necessarily have the in-house staff to develop, manage and secure their own apps in the cloud. Many state and local government agencies are eager to transition whatever applications and functions they can into a SaaS environment and minimize what they must keep on-premises.

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Local Government Tax Guide: 6 Benefits Businesses Will Buy Into for Compliance

In a survey of U.S. business owners, more than 64% indicated their local government’s online tax portal needs improvement. It’s clear that while business owners want to work with their local government to stay in compliance, many online tax systems do not enable them to do so effectively.

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On the Tech Horizon—Health, Space, and Environmental Innovations

GAO (US Government Accountability Office)

Technology is rapidly evolving—raising questions for policymakers about how to promote innovations while also protecting Americans from harm. Perhaps no example is as striking as the debate over Artificial Intelligence (AI). But AI isn’t the only.

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Transforming DoD's data utilization with generative AI

Google Public Sector

Generative AI presents both immense opportunities and challenges for the Department of Defense (DoD). The potential to enhance situational awareness, streamline tasks, and improve decision-making is significant. However, the DoD's unique requirements, especially their stringent security standards for cloud services (IL5), necessitate carefully crafted AI solutions that balance innovation with security.

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Using Login.gov as an OIDC IdP with Amazon Cognito user pools

AWS Public Sector Blog

As federal agencies strive to enhance digital services and create a seamless customer experience , integrating robust identity and access management (IAM) solutions has become paramount. Amazon Cognito , a robust user identity management service offered by Amazon Web Services (AWS), provides a secure and scalable solution for managing user authentication and authorization.

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From Cloud to Procurement: How the FITARA Scorecard Is Progressing

FedTech Magazine

Agencies’ improved grades on the 18th FITARA scorecard reflect their growing commitment to enhancing their IT infrastructure and management practices. This iteration of the Federal IT Acquisition Reform Act scorecard saw agencies achieve the highest number of A grades ever recorded, with 13 out of 24 agencies receiving top marks and 10 others securing B grades.

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Municipal Maintenance Guide: Inspections

Get this municipal maintenance guide that provides municipalities with a detailed and structured approach to maintaining city infrastructure. This guide outlines systematic inspection procedures and best practices, ensuring the safety, longevity, and operational efficiency of municipal assets. From roadways and bridges to public buildings and utilities, the guide covers all aspects of municipal maintenance.

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Can FEMA and Flood Insurance Keep Up with the Rising Tide of Risks?

GAO (US Government Accountability Office)

A busy and destructive hurricane season will soon come to a close. But months and even years may pass before homeowners across the Southeast are able to fully rebuild and recover from this year’s major flood damage—including that caused by Hurricane.

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Nonbank Mortgage Servicers: Proposing a Better Path to Reduce Their Risk to Financial Stability

The Stoop (NYU Furman Center)

Introduction The Financial Stability Oversight Council (FSOC) 1 published its “Report on Nonbank Mortgage Servicing 2024” 2 (the Report) earlier this year. This nearly-50-page document concluded that nonbank mortgage servicers (NMSs) collectively are a potential threat to financial stability. However, in my view, the Report’s recommendations are not well-constructed, particularly because they fail to address head-on that threat’s actual root cause: two long-established mo

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New Mexico Lays the Foundation for the Future of Education with Better Connectivity 

Government Technology Insider

Of the many lessons learned during the pandemic, one of the most impactful is that education doesn’t–and shouldn’t–happen only in the classroom. The digital world and the multitude of online educational tools offer so many learning opportunities that can help students and teachers prepare for the future. But for states like New Mexico with tens of thousands of students in remote areas, ensuring equitable access to a wealth of digital opportunities can be challenging.

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Building a Scalable and Secure FedRAMP-Compliant Cloud Environment: Socure’s Proven Strategies with AWS and Complementary Tools

AWS Public Sector Blog

At Socure, we’re committed to leading the way in identity verification and fraud prevention. We’ve developed a FedRAMP-compliant environment from the ground up using our Socure ID+ for Government (“SocureGov”) solution. In this blog post, we’ll delve into Socure’s journey of building a FedRAMP-compliant cloud infrastructure from the ground up that uses a comprehensive suite of AWS services, enhanced by key third-party tools such as Sumo Logic, Istio, Terraform, and Trend Micro, to create a moder

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Empower Digital Government: Strategic Workbook for Modern Transformation

Digital transformation is reshaping government interactions, bringing agencies closer to the communities they serve. However, while many have adopted new digital tools, few have implemented comprehensive strategies to maximize their benefits. Our Strategic Workbook for Modern Government offers a step-by-step guide to developing a sustainable digital strategy.

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Are combination inspectors a good choice for municipalities?

American City & Country

The success of building inspections is often measured in terms of things that don’t happen (e.g., collapses, fires, etc.). The unfortunate thing about this is, it makes it harder to demonstrate their value to officials. If you were to investigate the history of building codes, you would find they have played a critical role in public safety. Our history has shown how cyclical the importance placed on building codes and their enforcement has been.

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Policy Minute: Eliminating Minimum Parking Requirements

The Stoop (NYU Furman Center)

New York City zoning laws require minimum off-street parking in many areas, which often results in an oversupply of parking spaces where market demand for off-street parking is relatively low. These mandates increase development costs, reducing the feasibility of new housing projects and ultimately limiting the supply of housing. The New York City Council is currently considering the Department of City Planning’s City of Yes for Housing Opportunity (COYHO) zoning reform proposal, and is se

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How to Protect Against Identity Threats

GovLoop

Identity-based cybersecurity threats are on the rise. The number of phishing attempts — the most common type of cyberattack — increased 62% from 2023 to 2024, for instance, and identity-related incidents have directly affected 84% of organizations this year, a 68% increase from 2023. What’s more, identity breaches are often the first step to a larger cyberattack, and the public sector is a primary target.

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Harnessing AI to reshape consumer experiences in healthcare

McKinsey Public & Social Sector Insights

AI-powered solutions can unlock insights from previously inaccessible data and enable consumer engagement and personalization at an unprecedented scale, in turn lifting healthcare business outcomes.

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7 Signs Your Local Government ERP Is Holding You Back: A Guide for Small Municipalities

Local governments and municipalities serving populations under 200,000 face distinctive challenges in delivering efficient and effective services to their communities. To overcome these challenges, many rely on Enterprise Resource Planning (ERP) systems tailored to their specific needs. Not all ERP systems are created equal, and some may hinder progress rather than support it.

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Small budget, strong security: Why Zero Trust is key to protecting critical infrastructure

American City & Country

Earlier this year, the Cybersecurity and Infrastructure Security Agency (CISA), National Security Agency (NSA) and Federal Bureau of Investigation (FBI) issued a joint advisory , warning government agencies of potential disruptions to U.S. critical infrastructure by cyber actors. Since then, reports have surfaced highlighting state and local governments as increasing targets for these attacks, particularly from foreign adversaries.

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4G upgrades in rural Wales to improve connectivity and economic growth

Open Access Government - Technology News

The 4G network is set to reach thousands of households and businesses across Wales The new rollout of faster and more reliable 4G hopes that people living and working in rural Wales can benefit from mobile network upgrades. Connecting rural Wales to the rest of the world 7 government-funded mobile network upgrades are now switched on, these seven sights are located in North, South West and West Wales.

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How SLED Can Secure OT, Critical Infrastructure

GovLoop

In state and local governments, much of the operational technology (OT) that monitors and controls critical infrastructure is based on legacy technology. That presents a major challenge. “Outdated OT systems were not originally designed with cybersecurity in mind. They may lack modern security features, and they are difficult to patch and update,” said Bryan Schneider, Director, Public Sector, with Fortinet.

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What are AI guardrails?

McKinsey Public & Social Sector Insights

AI guardrails help ensure that an organization’s AI tools, and their application in the business, reflect the organization’s standards, policies, and values.

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How Gilbert, AZ Prepares for the Future While Protecting What Makes It Great

A top-rated place to live, Gilbert, AZ struggled with outdated short-term rental management—low compliance, lost revenue, and growing administrative strain. By adopting the GovOS Tax & Compliance suite, the Town: Increased compliance from 40% to 90% Generated over $85K in new revenue Has a single digital system to manage tasks more efficiently With a centralized hub for short-term rental registration and enforcement, Gilbert balances tourism and community needs.

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OpenAI shares its five-pillar blueprint for building AI infrastructure in the U.S.

American City & Country

Numerous local governments have taken huge strides in just the past year to embrace emerging artificial intelligence (AI) technology, whether applying it to streamline government tasks or simply establishing guidelines for its usage. But OpenAI believes the technology’s potential is bigger. The creator of ChatGPT and one of the leading purveyors of AI, OpenAI has shared what it described as its blueprint for building AI infrastructure in the U.S.

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Tips for federal human resources professionals to capitalize on artificial intelligence

Partnership for Public Service

The Partnership for Public Service , in collaboration with Deloitte , convened a roundtable of federal human resources leaders to discuss best practices and shared challenges related to the responsible adoption of generative artificial intelligence, or GenAI, tools to support federal HR mission delivery. The roundtable underscored what agency leaders need to do to adopt GenAI at their agency, including: Creating standards for personnel and digital safety Maintaining clear communication with st

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Upskilling Your Workforce for GenAI

GovLoop

In the constellation of AI technology, generative AI (GenAI) is a natural option for state and local agencies looking to innovate and improve productivity. Especially for organizations with relatively small development teams, GenAI “is where the immediate, low-hanging fruit is,” said Tony Holmes, Practice Lead for Solutions Consultants, Public Sector in North America, at Pluralsight, which provides skills training through an online data-analytics platform.

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Improving organizational health in the public sector: Achieving tangible impact

McKinsey Public & Social Sector Insights

Governments often face more constraints in meeting their objectives than most private sector companies do. Adopting practices that enhance organizational health can help.

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Municipal Maintenance: Ready, Set, Inspect!

Speaker: Noratek

Maintaining municipal operations is no small task, especially when budgets are tight and public expectations are high. In this webinar, we’ll explore how local governments can streamline their maintenance operations while ensuring safety, compliance, and efficiency. What You’ll Gain: Proven strategies for effective inspection management Insight into leveraging digital tools Practical tips for addressing common maintenance challenges Examples of municipalities that have achieved success.